Outsource Operations & Talent Acquisition Lead

NCS Global Technology Sdn. Bhd.; Bayan Lepas; On-site; MYR 42,000 - 66,000; Full time

Job summary

NCS Global Technology Sdn. Bhd. is seeking a proactive Outsource Specialist to support outsourced workforce operations and recruitment activities. You will manage service delivery, build strong customer relationships, and handle end-to-end recruitment from sourcing to onboarding.

Ideal candidates have 2–3 years in outsourcing or recruitment, strong communication skills, and the ability to work in a fast-paced environment. Join us to drive workforce solutions for leading clients.

Qualifications

• Bachelor's Degree in any field required.
• 2-3 years of experience in outsourcing, staffing, recruitment, workforce management, or service delivery operations preferred.
• Candidates with experience in recruitment, customer service, outsourcing, staffing, HR, or account management have an added advantage.
• Strong stakeholder management and communication skills are essential.
• Good organizational and multitasking abilities; proactive and willing to learn.

Responsibilities

• Manage outsourced workforce and service delivery operations.
• Build and maintain strong relationships with customers to understand their workforce requirements.
• Handle end-to-end recruitment activities, including sourcing, screening, interview coordination, offer management, and onboarding.
• Monitor staffing fulfilment, attendance, and resource deployment.
• Track contractual obligations, SLA performance, and compliance requirements.
• Prepare headcount, recruitment, and operational reports.
• Coordinate with internal stakeholders to address workforce and operational matters.
• Resolve employee and customer queries in a professional and timely manner.

Skills

Stakeholder management

Communication skills

Organizational & multitasking

Proactive & quick learner

MS Office proficiency

Education

Bachelor's Degree in any field

Tools

Microsoft Office

Job description

NCS Global Technology Sdn. Bhd. is seeking a proactive Outsource Specialist to support outsourced workforce operations and recruitment activities. You will manage service delivery, build strong customer relationships, and handle end-to-end recruitment from sourcing to onboarding.

Ideal candidates have 2–3 years in outsourcing or recruitment, strong communication skills, and the ability to work in a fast-paced environment. Join us to drive workforce solutions for leading clients.