Talent Acquisition Lead: End-to-End Hiring & Client Delivery

Upgrowth HR. SDN BHD; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

UpGrowth HR. SDN BHD is seeking a skilled Talent Acquisition professional to manage end-to-end recruitment for UpGrowth and its clients, clarifying role requirements, salary ranges, timelines and processes before sourcing.

You'll develop practical sourcing plans, screen candidates, coordinate client interviews, manage offers and onboarding, while keeping candidates informed and professional. You will also support client delivery, provide market feedback, manage client expectations, and help

Qualifications

• Degree, diploma or equivalent experience in Human Resources, Business or a related field.
• At least 4 years of experience in recruitment or talent acquisition.
• Experience guiding, coaching or supervising recruiters is preferred.
• Experience managing multiple vacancies and communicating with clients or hiring managers.
• Good understanding of recruitment fees, sales pipeline tracking, revenue forecasting and expense monitoring.
• Good numerical and organisational skills, with attention to detail in records and reports.
• Strong sourcing, screening, candidate assessment and interview coordination skills.
• Clear written and spoken communication, with good follow-up and problem-solving skills.
• Able to use spreadsheets, recruitment systems and reporting tools.
• Comfortable working toward targets while maintaining recruitment quality and a positive candidate experience.
• Resourceful, hands-on and willing to build processes as the team grows.

Responsibilities

• Manage recruitment assignments for UpGrowth and its clients.
• Clarify role requirements, salary range, hiring timeline and selection process before sourcing begins.
• Develop practical sourcing plans using suitable channels, databases, referrals and direct approaches.
• Screen and assess candidates against role requirements, and present relevant shortlists with clear notes.
• Coordinate client interviews, collect feedback, manage offers and onboarding.
• Keep candidates informed and treat them professionally throughout the process.
• Work with clients through their designated HR contacts and agreed communication channels.
• Provide timely progress updates, market feedback and clear next steps.
• Manage client expectations respectfully and follow through on commitments.
• Support the Talent Acquisition Manager in maintaining strong client relationships and identifying further recruitment needs.
• Maintain accurate records of vacancy progress, candidate status, interview feedback and placement outcomes.
• Track Team B's performance against measures, including shortlist speed and placements.
• Review unsuccessful searches and identify lessons for future assignments.
• Follow company processes and handle candidate and client information confidentially.

Skills

Sourcing

Interview coordination

Communication skills

Numerical skills

Organisational skills

Client management

Education

Degree or diploma in HR/Business

Tools

Spreadsheets

Recruitment systems

Reporting tools

Job description

UpGrowth HR. SDN BHD is seeking a skilled Talent Acquisition professional to manage end-to-end recruitment for UpGrowth and its clients, clarifying role requirements, salary ranges, timelines and processes before sourcing.

You'll develop practical sourcing plans, screen candidates, coordinate client interviews, manage offers and onboarding, while keeping candidates informed and professional. You will also support client delivery, provide market feedback, manage client expectations, and help