Outlet Operations Supervisor — Elevate Sales & Service

DKSH; Sepang; On-site; MYR 39,000 - 61,000; Full time

Job summary

DKSH Malaysia is seeking a Supervisor in Outlet Operations to support daily sales, ensure service quality, and safeguard stock and cash handling. You will lead a small team, coordinate promotions, and assist in administering outlet processes.

The role requires at least 1 year in a related field, strong interpersonal skills, and flexibility to work shifts, weekends, and holidays in a fast-paced retail environment.

Qualifications

• SPM or Diploma in F&B or equivalent.
• At least 1 year of experience in a related field.
• Strong interpersonal and communication skills; able to work independently or in a team.
• Willingness to work shifts, public holidays and weekends.

Responsibilities

• Support daily and monthly sales performance and drive business outcomes.
• Maintain high standards of customer service and gift item production.
• Safeguard stock, cash and card handling procedures and investigate discrepancies.
• Ensure team adheres to company policies and regulations.
• Support planning and execution of marketing and promotional activities.
• Handle administrative and coordination tasks as required.

Skills

Interpersonal skills

Fast learner

Self-motivated

Team player

Education

SPM

Diploma in F&B

Tools

POS system

Cash handling

Stock management

Job description

DKSH Malaysia is seeking a Supervisor in Outlet Operations to support daily sales, ensure service quality, and safeguard stock and cash handling. You will lead a small team, coordinate promotions, and assist in administering outlet processes.

The role requires at least 1 year in a related field, strong interpersonal skills, and flexibility to work shifts, weekends, and holidays in a fast-paced retail environment.