Stand out for this role — generate a tailored resume and cover letter in about a minute.
CHARDIKALA LOGISTICS SDN BHD in Johor Bahru seeks an Operations Executive (Site Based) to manage daily operations, documentation, and client liaison. You will ensure SOP adherence, prepare MOMs, and support site teams with welfare and reporting.
Fresh graduates with internship experience are welcome to apply. The role requires Bahasa Malaysia and English proficiency, a Diploma/Bachelor in Management, and at least 1 year of working experience.
The Operation Executive is responsible for managing and monitoring daily operational activities, ensuring smooth communication between clients, management, and operation teams. The Operation Executive shall ensure all operational matters, documentation, reporting, personnel welfare, and site operations are carried out effectively in accordance with company SOP, policies, and client requirements.
Key responsibilities
Monitor, reply, answer, and take action on letters and emails related to operational matters and requirements
Ensure operational issues raised by clients, guards, or operation teams are attended to within the allocated time frame
Maintain good rapport with clients and conduct client visits at least twice weekly
Attend meetings with clients on behalf of the company
Prepare Minutes of Meeting (MOM) and submit to SOE/BrM/AOM/OM before taking further action or responding to client requirements
Plan and execute weekly operation meetings with respective PO and update SOE/BrM/AOM/OM on important operational matters
Monitor and ensure Log Books are submitted to MO daily for verification and endorsement between 9.00 AM to 10.00 AM
Ensure Guards properly record daily occurrences in relevant Log Books and comply with SOP requirements
Prepare and update Monthly Reports including Site Audit Summary Report, Incident Summary Report, and other operational reports
Monitor and ensure Incident Reports are processed according to Incident Reporting Process SOP within the allocated time frame
About you
Bachelor/Diploma in Management
At least 1 year of working experience
Proficiency in Bahasa Malaysia and English
Fresh graduates with internship experiences are encouraged to apply
Walking distance to restaurant, food courts, banks
Medical insurance
Annual salary increment
Employee bonding program e.g teambuilding, company trip, CSR activities
Health insurance
Company car
Free parking
Maternity leave
Opportunities for promotion
Cell phone reimbursement