OPERATION EXECUTIVE SITE BASED (JOHOR BRANCH)

Titan Force Sdn Bhd; Johor Bahru; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Annual salary increment

Employee bonding program

Health insurance

Company car

Free parking

Maternity leave

Opportunities for promotion

Job summary

TITAN FORCE SDN BHD’s Johor Bahru branch is seeking a Site-based Operations Executive to manage daily operations, coordinate with clients and internal teams, and ensure adherence to SOPs and reporting protocols.

The role requires a Bachelor or Diploma in Management, with at least 1 year of experience and proficiency in Bahasa Malaysia and English. Fresh graduates with internships are encouraged to apply, with convenience features such as staff amenities and promotion opportunities.

Qualifications

• Minimum 1 year of working experience in operations
• Proficiency in Bahasa Malaysia and English
• Fresh graduates with internship experiences are encouraged to apply
• Walking distance to restaurants, food courts, banks

Responsibilities

• Monitor and respond to letters and emails related to operations
• Address client, guard, or operation team issues within SLA
• Maintain good rapport with clients and conduct regular site visits
• Attend client meetings on behalf of the company
• Prepare Minutes of Meeting and distribute to stakeholders
• Plan weekly operation meetings with relevant parties and update supervisors
• Ensure daily log books are submitted for verification between 9:00 AM and 10:00 AM
• Ensure guards record incidents in log books and comply with SOPs
• Prepare and update Monthly Reports including site audit and incident summaries
• Process incident reports per SOP within required timelines

Skills

Bahasa Malaysia proficiency

English proficiency

Education

Bachelor/Diploma in Management

Job description

OPERATION EXECUTIVE SITE BASED (JOHOR BRANCH)

The Operation Executive is responsible for managing and monitoring daily operational activities, ensuring smooth communication between clients, management, and operation teams. The Operation Executive shall ensure all operational matters, documentation, reporting, personnel welfare, and site operations are carried out effectively in accordance with company SOP, policies, and client requirements.

Key responsibilities

• Monitor, reply, answer, and take action on letters and emails related to operational matters and requirements
• Ensure operational issues raised by clients, guards, or operation teams are attended to within the allocated time frame
• Maintain good rapport with clients and conduct client visits at least twice weekly
• Attend meetings with clients on behalf of the company
• Prepare Minutes of Meeting (MOM) and submit to SOE/BrM/AOM/OM before taking further action or responding to client requirements
• Plan and execute weekly operation meetings with respective PO and update SOE/BrM/AOM/OM on important operational matters
• Monitor and ensure Log Books are submitted to MO daily for verification and endorsement between 9.00 AM to 10.00 AM
• Ensure Guards properly record daily occurrences in relevant Log Books and comply with SOP requirements
• Prepare and update Monthly Reports including Site Audit Summary Report, Incident Summary Report, and other operational reports
• Monitor and ensure Incident Reports are processed according to Incident Reporting Process SOP within the allocated time frame

About you

• Bachelor/Diploma in Management
• At least 1 year of working experience
• Proficiency in Bahasa Malaysia and English
• Fresh graduates with internship experiences are encouraged to apply
• Walking distance to restaurant, food courts, banks

Benefits

• Medical insurance
• Annual salary increment
• Employee bonding program e.g teambuilding, company trip, CSR activities
• Health insurance
• Company car
• Free parking
• Maternity leave
• Opportunities for promotion

Your application will include the following questions:

• How many years' experience do you have as an Operations Executive?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?

Law Enforcement & Emergency Services 11-50 employees

COMPANY OVERVIEW

TITAN FORCE SDN BHD. Has a team of experienced security professionals trained to meet and handle challenging needs of our clients. We ensure that the security services rendered are dependable and meet high standards of professionalism. We are fully established to offer complete range of services backed with several aspects of security amongst which areUnarmed Guards Area, Site and Housing GuardsStatic & Mobile Security Patrol ServicesBody Guards & Security EscortsDog Units ServicesSecurity Management Services

TITAN FORCE SDN BHD doors are always opened for talented, unique individuals with a 'fiery' enterpreneurial spirit and unmatchable drive. Got what it takes? As we continue to excel as Malaysia's fastest growing security service provider.

Office strategically located minutes away from Kuala Lumpur city Centre.

1km to the newly launched Sunway Velocity Mall.

Walking distance to Maluri Star LRT station and new MRT station.

nearby ammenities for easy travel and accommodation.