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CHARDIKALA LOGISTICS SDN BHD is seeking a Site Based Operations Executive in Penang to oversee daily operations, ensure SOP compliance, and maintain strong client relations. You will coordinate with management, guards, and operation teams to handle documentation, reporting and site activities.
The role requires a Bachelor or Diploma in Management with at least 1 year of experience; fresh graduates with internship exposure are welcome.
The Operation Executive (OE) is responsible for managing and monitoring daily operational activities, ensuring smooth communication between clients, management, and operation teams. The OE shall ensure all operational matters, documentation, reporting, personnel welfare, and site operations are carried out effectively in accordance with company SOP, policies, and client requirements.
Key responsibilities
Monitor, reply, answer, and take action on letters and emails related to operational matters and requirements
Ensure operational issues raised by clients, guards, or operation teams are attended to within the allocated time frame
Maintain good rapport with clients and conduct client visits at least twice weekly
Attend meetings with clients on behalf of the company
Prepare Minutes of Meeting (MOM) and submit to SOE/BrM/AOM/OM before taking further action or responding to client requirements
Plan and execute weekly operation meetings with respective PO and update SOE/BrM/AOM/OM on important operational matters
Monitor and ensure Log Books are submitted to MO daily for verification and endorsement between 9.00 AM to 10.00 AM
Ensure Guards properly record daily occurrences in relevant Log Books and comply with SOP requirements
Prepare and update Monthly Reports including Site Audit Summary Report, Incident Summary Report, and other operational reports
Monitor and ensure Incident Reports are processed according to Incident Reporting Process SOP within the allocated time frame
About you
Bachelor/Diploma in Management
At least 1 year of working experience
Proficiency in Bahasa Malaysia and English
Fresh graduates with internship experiences are encouraged to apply
Walking distance to restaurant, food courts, banks
Medical insurance
Annual salary increment
Employee bonding program e.g teambuilding, company trip, CSR activities
Health insurance
Company car
Free parking
Maternity leave
Opportunities for promotion
What can I earn as an Operations Executive