Operations Administrative Assistant

iMotorbike; Johor; On-site; MYR 36,000 - 60,000; Full time

Job summary

iMotorbike in Malaysia is seeking an Operations Admin to oversee and optimize daily business operations across our expanding e-commerce platform for pre-owned motorcycles.

You will manage logistics, coordinate with sales, customer support and finance, and ensure efficient processes. The ideal candidate brings strong organizational skills, problem solving, and familiarity with MS Office and ERP systems.

Qualifications

• Experience in operations, logistics or supply chain.
• Strong organizational and problem-solving abilities.
• Proficient with MS Office and ERP systems; multitasking capable.

Responsibilities

• Oversee daily operations and ensure efficiency.
• Coordinate logistics, inventory, and delivery processes.
• Manage vendor and partner relationships.
• Monitor KPIs and generate operational reports.
• Collaborate with sales, support, and finance teams.

Skills

Operations Mgmt

Logistics Coordination

Vendor Management

Process Improvement

Quality Control

Data Reporting

Team Coordination

Customer Support

Tools

MS Office

ERP Systems

Job description

iMotorbike is Southeast Asia's pioneering e-commerce platform for buying and selling pre-owned motorcycles.iMotorbike offers a fast, secure, and hassle-free online experience with 170 inspection checkpoints, a 100% money-back guarantee return policy, warranty, nationwide delivery, and a bundle of finance, road tax, and insurance.We are headquartered in Singapore and have a growing presence in Malaysia and Vietnam. Our mission is to address four pain points associated with buying and selling pre-owned motorcycles: reliability, transparency, market fragmentation, and time consumption.

For more information please visit: https://www.imotorbike.com

Working location: we are looking for three locations:

• Shar Alam, Selangor, Malaysia
• Penang, Malaysia
• Johor, Malaysia

Role Description

We are looking for a detail-oriented and proactive Operation Admin to oversee and optimize daily business operations. The ideal candidate will be responsible for managing logistics, coordinating with various teams, and ensuring smooth execution of operational processes. This role requires a strong ability to multitask, problem-solve, and enhance overall efficiency.

Qualifications

• Operational Management: Oversee daily operational activities, ensuring efficiency and adherence to company policies.
• Logistics & Supply Chain Coordination: Manage inventory, logistics, and delivery processes to ensure timely execution.
• Vendor & Partner Management: Coordinate with suppliers, service providers, and third-party partners to maintain smooth operations.
• Process Improvement: Identify inefficiencies and implement process improvements to enhance productivity.
• Quality Control: Ensure adherence to operational standards and compliance with industry regulations.
• Data & Reporting: Monitor key performance indicators (KPIs) and generate reports to track operational performance.
• Team Coordination: Work closely with internal teams such as sales, customer support, and finance to streamline operations.
• Customer Service Support: Assist in resolving customer issues related to operational matters

Requirement:

• Previous operations, logistics, or supply chain management experience (preferably in e-commerce or automotive industry).
• Strong organizational and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.Proficiency in Microsoft Office Suite and ERP systems.
• Excellent communication and teamwork skills.