Administration Executive - Leapmotor

Cycle & Carriage Bintang Berhad; Malaysia; On-site; MYR 33,000 - 50,000; Full time

Job summary

A leading automotive company in Malaysia is looking for an administrative role to handle general clerical tasks, support sales documentation, and manage customer service inquiries. Candidates should possess a diploma in Business Administration and have at least 1–2 years of experience, preferably in the automotive or EV sector. Proficiency in Microsoft Office and good communication skills are essential.

Qualifications

• At least 1–2 years of relevant working experience, preferably in the automotive industry or EV sector.
• Proficient in English and Bahasa Malaysia; Mandarin will be an added advantage.
• Proficient in Microsoft Office; strong organizational and time-management skills.
• Good communication and interpersonal abilities; detail-oriented and able to work independently with minimal supervision.
• Proficiency in English and Bahasa Malaysia; Mandarin will be an added advantage.

Responsibilities

• Perform general administrative and clerical duties including filing and data entry.
• Assist in preparing and processing sales documents.
• Support HR tasks such as staff onboarding.
• Assist in preparing and processing sales documents (booking, registration, invoicing, delivery).
• Support aftersales operations such as job card issuance, warranty claim submission, and service reporting.
• Coordinate with sales and service teams to ensure smooth daily operations.
• Handle petty cash, supplier invoices, and payment submissions.
• Prepare monthly reports (sales, service performance, staff attendance).
• Support HR tasks such as staff onboarding and leave record maintenance.
• Attend to customer calls, emails, and walk-in inquiries professionally; assist in appointment scheduling and follow-up on customer feedback.
• Compliance & Reporting: ensure tasks comply with SOPs and submit reports timely.

Skills

Proficient in Microsoft Office

Strong organizational skills

Good communication abilities

Detail-oriented

Independent work

English proficiency

Bahasa Malaysia proficiency

Mandarin advantageous

Education

Diploma in Business Administration or related field

Tools

Microsoft Office

Job description

Responsibilities

• Perform general administrative and clerical duties (filing, data entry, correspondence).
• Maintain and organize branch records, reports, and documentation.
• Manage office supplies, courier arrangements, and vendor coordination.
• Assist in preparing and processing sales documents (booking, registration, invoicing, delivery).
• Support aftersales operations such as job card issuance, warranty claim submission, and service reporting.
• Coordinate with sales and service teams to ensure smooth daily operations.
• Handle petty cash, supplier invoices, and payment submissions.
• Prepare monthly reports (sales, service performance, staff attendance).
• Support HR tasks such as staff onboarding and leave record maintenance.
• Customer Service Support
  • Attend to customer calls, emails, and walk-in inquiries professionally.
  • Assist in appointment scheduling and follow-up on customer feedback.
• Compliance & Reporting
  • Ensure all administrative tasks comply with company policies and SOPs.
  • Prepare and submit required reports to management in a timely manner.

JOB REQUIREMENTS

• Education: Minimum Diploma in Business Administration, Management, or related field.
• Experience: At least 1–2 years of relevant working experience, preferably in the automotive industry or EV sector.
• Skills:
  • Proficient in Microsoft Office (Excel, Word, PowerPoint).
  • Strong organizational and time-management skills.
  • Good communication and interpersonal abilities.
  • Detail-oriented and able to work independently with minimal supervision.
• Language: Proficient in English and Bahasa Malaysia; Mandarin will be an added advantage.
• Others: Possess a positive attitude, professionalism, and willingness to support cross-departmental activities.