Executive, Branch Support Operations (Fleet)

Carsome Sdn Bhd; West Coast Division; On-site; MYR 45,000 - 67,000; Full time

Job summary

CARSOME is Southeast Asia's largest integrated car e-commerce platform. You will report to the Assistant Team Leader, confirming car condition against inspection reports and helping customers with ownership changes and handovers.

Your Day-to-Day includes Vehicle Handover & Inspection, PDI, coordinating inter-branch transfers, and maintaining stock accuracy across branches. A valid driving license, 2 years in automotive, and travel willingness are required.

Qualifications

• Requires SPM/ Diploma/ Degree (any discipline).
• Preferably automotive education.
• Minimum 2 years in automotive industry.
• Valid driving license with clean record; willingness to travel.
• Ability to interact with people at all levels; multitask and think fast.
• Uphold CARSOME fleet quality standards; JPJ/Puspakom familiarity is a plus.

Responsibilities

• Vehicle Handover & Inspection: Conduct Pre-Delivery Inspections (PDI); perform inbound/outbound inspections; prepare vehicles for test drives; coordinate car wash; update CarTracker(C2B); conduct monthly stock counts; tag keys; verify vehicle availability; arrange transport from branches to yard; conduct PDI during dealer car collection; transport cars yard to branch; receive and facilitate handovers from branches.

Skills

Driving license

Multitasking

Communication

Teamwork

Fleet quality

JPJ/Puspakom knowledge

Education

SPM/ Diploma / Degree

Automotive education

Tools

AppSheet

CarTracker(C2B)

TMS

CarRetailer App

Job description

Executive, Branch Support Operations (Fleet)

About You

You will be reporting to the Assistant Team Leader, where you will be expected to confirm car condition against inspection report and help customer with change of ownership.

Your Day-to-Day

Vehicle Handover & Inspection

• Conduct Pre-Delivery Inspections (PDI)
• Perform inbound and outbound inspections on all IC to IC transfer cars and update records accordingly.
• Vehicle Maintenance & Upkeep
• Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
• Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
• Coordinate Car Wash or USP. Update AppSheet.
• Monthly stock counts to ensure vehicle inventory accuracy.
• Update CarTracker(C2B) before and after every collection to prevent discrepancies.
• Tag keys accurately based on vehicle number plates for easy tracking.
• Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard.
• Conduct PDI during dealer car collection from the yard.
• Transport cars from yard to branch for dealer pickup.
• Receive and facilitate car handovers from different branches.

Vehicle Transfer & Logistic Coordination

• Work closely with the Logistics team to facilitate inter-branch vehicle transfers.
• Self-collect and arrange Value Car photoshoots, especially for East Malaysia (EM) branches.
• CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).
• Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.

Your Know-How

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding CARSOME's fleet quality standards.
• Familiarity with the JPJ or Puspakom's procedure will be a plus point.

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following content management systems (CMS) do you have experience with?
• Do you have a valid Malaysian driver's licence?
• Are you willing to travel for this role when required?

For more information, please visit www.carsome.my