Executive, Branch Support Admin

Carsome Sdn Bhd; Malacca City; On-site; MYR 20,000 - 31,000; Full time

Job summary

CARSOME is seeking a Branch Support Admin in Malaysia to be the backbone of branch operations. You’ll work closely with our sales team and customers, ensuring smooth car purchases from paperwork to handover.

You will handle admin tasks, payments, vehicle inventory, and documentation while keeping records neat and the showroom welcoming. Fresh graduates are welcome to apply.

Qualifications

• SPM, Certificate, Diploma, or Degree in any field. We value attitude and potential as much as qualifications.
• Experience in admin, sales support, or customer service is a plus; automotive experience is a bonus but not required.
• Organised, detail-oriented, and comfortable juggling multiple tasks.
• Friendly communicator who enjoys working with a team and helping customers.
• Fresh graduates who are eager to learn are welcome to apply.

Responsibilities

• Keep customer orders accurate and up to date in our internal systems.
• Work with insurers and relevant authorities to complete ownership transfers and other processes.
• Support day-to-day branch activities and help keep the showroom welcoming and well presented.
• Maintain organised records, both physical and digital.
• Assist with customer payments, receipts, and related documentation.
• Liaise with banks and financing partners to support smooth transactions.
• Help manage petty cash, invoices, and general branch expenses.
• Keep track of vehicle keys and related items at the branch.
• Support vehicle handovers between branches, dealers, and customers.
• Collect, check, and file documents for vehicle purchases and sales.
• Coordinate the delivery of documents between branches and partners.
• Support sales and seller transactions from start to finish.
• Take on other ad hoc tasks and projects assigned from time to time, giving you exposure to different areas of the business.

Skills

Admin support

Customer service

Sales support

Organised

Team player

Education

SPM, Certificate, Diploma, or Degree

Job description

Love keeping things organised and running smoothly? CARSOME is looking for a Branch Support Admin to be the backbone of our branch operations. You'll work closely with our sales team and customers, making sure every car purchase is seamless, from paperwork to handover. If you enjoy variety, working with people, and being the go-to person who gets things done, this role is for you.

Your Day-to-Day

Operations & Admin Support

• Keep customer orders accurate and up to date in our internal systems.
• Work with partners such as insurers and relevant authorities to complete ownership transfers and other processes.
• Support day-to-day branch activities and help keep the showroom welcoming and well presented.
• Maintain organised records, both physical and digital.

Payments & Finance Support

• Assist with customer payments, receipts, and related documentation.
• Liaise with banks and financing partners to support smooth transactions.
• Help manage petty cash, invoices, and general branch expenses.

Vehicle & Inventory Coordination

• Keep track of vehicle keys and related items at the branch.
• Support vehicle handovers between branches, dealers, and customers.

Documentation & Coordination

• Collect, check, and file documents for vehicle purchases and sales.
• Coordinate the delivery of documents between branches and partners.
• Support sales and seller transactions from start to finish.

General Support

• Take on other ad hoc tasks and projects assigned from time to time, giving you exposure to different areas of the business.

Your Know-How

• SPM, Certificate, Diploma, or Degree in any field. We value attitude and potential as much as qualifications.
• Experience in admin, sales support, or customer service is a plus; automotive experience is a bonus but not required.
• Organised, detail-oriented, and comfortable juggling multiple tasks.
• Friendly communicator who enjoys working with a team and helping customers.
• Fresh graduates who are eager to learn are welcome to apply.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• How many years' experience do you have in an Administration Role?
• Which of the following statements best describes your right to work in Malaysia?
• Which of the following content management systems (CMS) do you have experience with?
• Do you have previous invoicing experience?
• Do you have experience in a sales role?
• What's your expected monthly basic salary?
• Do you have experience with inventory management?
• Which of the following types of qualifications do you have?

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my