Operation Supervisor - Shah Alam

J&T EXPRESS (MALAYSIA) SDN. BHD.

Shah Alam

On-site

MYR 60,000 - 90,000

Full time

4 days ago

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Benefits offered by this job

Medical

Miscellaneous allowance

Sports (e.g. Gym)

Birthday event

Teambuilding

Paternity leave

Job summary

J&T Express Malaysia is seeking an Operations Supervisor to manage daily truck fleet operations, ensure vehicle availability and driver assignments, and optimize routes and schedules. You will coordinate with maintenance, supervise dispatchers and drivers, and drive continuous improvements through KPI reporting.

The role requires a Diploma/Degree in logistics or related field with 2–4 years in transport or fleet ops, and proficiency in TMS, GPS, and Excel.

Qualifications

Diploma/Degree in Logistics, Transport, Supply Chain, Business or related fields (preferred).
Minimum 2–4 years of working experience in transport, fleet operations, or similar environment.
Experience supervising dispatchers, drivers, or transport teams is an added advantage.
Strong knowledge of fleet operations, routing, vehicle capacity planning, and basic maintenance requirements.
Proficient in Transport Management System (TMS), GPS tracking tools, and MS Excel.
Strong leadership, communication, and problem-solving abilities.
Ability to work in a high-pressure, fast-paced environment, including shifts or weekends when required.

Responsibilities

Manage the overall daily truck fleet operations by ensuring vehicle availability, driver assignment, dispatch arrangement, and adherence to planned routes and schedules.
Plan and optimize daily trip schedules, routing, and fleet utilization with timely adjustments for urgent shipments, delays, or breakdowns.
Ensure all fleet documentation and system records—trip logs, fuel, mileage, tolls, GPS data—are complete, accurate, and updated promptly.
Coordinate with Maintenance to ensure timely servicing, roadworthiness, and regulatory compliance.
Lead and supervise dispatchers and drivers, coordinating with internal departments and external parties to resolve issues efficiently.
Monitor and report fleet KPIs such as on-time performance, utilization, fuel efficiency, and breakdown rates.

Skills

Leadership

Communication

Problem-solving

Education

Diploma/Degree in Logistics, Transport, or related field

Tools

TMS

GPS tracking

MS Excel

Job description

Manage the overall daily truck fleet operations by ensuring vehicle availability, driver assignment, dispatch arrangement, and adherence to planned routes and schedules.

Plan and optimize daily trip schedules, routing, and fleet utilization while making timely adjustments for urgent shipments, delays, or vehicle breakdowns.

Ensure all fleet-related documentation and system records—including trip logs, fuel, mileage, tolls, and GPS data—are complete, accurate, and updated promptly.

Coordinate with the Maintenance team to ensure all vehicles undergo timely servicing and repairs, remain roadworthy, and comply with safety and regulatory requirements.

Lead and supervise dispatchers and drivers while coordinating with internal departments and external parties to resolve operational issues efficiently.

Monitor and report fleet KPIs such as on-time performance, utilization, fuel efficiency, and breakdown rates to support continuous improvement and cost-control initiatives.

Qualifications & Requirements

Diploma/Degree in Logistics, Transport, Supply Chain, Business or related fields (preferred).

Minimum 2–4 years of working experience in transport, fleet operations, or similar environment.

Experience supervising dispatchers, drivers, or transport teams is an added advantage.

Strong knowledge of fleet operations, routing, vehicle capacity planning, and basic maintenance requirements.

Proficient in Transport Management System (TMS), GPS tracking tools, and MS Excel.

Strong leadership, communication, and problem-solving abilities.

Ability to work in a high-pressure, fast-paced environment, including shifts or weekends when required.

Detail-oriented, responsible, and capable of making quick operational decisions.

Unlock job insights

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J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.

Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.

Perks and benefits