Onsite IT Support & Projects Specialist

Genting Malaysia Bhd; Genting Highlands; On-site; MYR 39,000 - 61,000; Full time

Job summary

Genting Malaysia Bhd is seeking an IT Support professional to provide onsite workstation support, manage software licenses, deploy software via WSUS, and ensure SLA adherence. You will participate in IT projects, document processes, and contribute to continuous improvement and Go Green initiatives at Resorts World Genting, Pahang.

The role requires a degree in CS/IT or a diploma with relevant experience, strong English communication, and the ability to work in a fast-paced environment.

Qualifications

• Degree in Computer Science or Information Technology related fields, or Diploma with minimum 2 years of relevant working experience.
• Provide onsite support for workstations, hardware and software issues.
• Self-motivated, proactive, resourceful and able to work independently with minimum supervision.

Responsibilities

• Provide technical support for IT issues, including setup and maintenance of PC hardware and software.
• Create and deploy software packages using WSUS and maintain antivirus activity.
• Perform small to medium scale IT project management and implementation.
• Participate in process documentation and enforce policies and procedures.
• Suggest improvements to reduce hours of onsite support.
• Monitor and ensure SLA compliance.
• Manage software licenses and track records without delay.
• Plan to reduce waste of IT hardware and follow Go Green procedures.

Skills

Onsite workstation support

English communication

Problem solving

Independent work

Team collaboration

Proactive attitude

Time management

Windows/IT systems familiarity

Education

Bachelor degree in Computer Science/IT

Diploma with 2+ years experience

Tools

WSUS

Antivirus management

Job description

Genting Malaysia Bhd is seeking an IT Support professional to provide onsite workstation support, manage software licenses, deploy software via WSUS, and ensure SLA adherence. You will participate in IT projects, document processes, and contribute to continuous improvement and Go Green initiatives at Resorts World Genting, Pahang.

The role requires a degree in CS/IT or a diploma with relevant experience, strong English communication, and the ability to work in a fast-paced environment.