IT Support Specialist

Contacthings Solution Sdn Bhd; Bayan Lepas; On-site; MYR 45,000 - 73,000; Full time

Benefits offered by this job

Medical & Insurance Coverage

Fast Track Career Development and Enh

Job summary

Contacthings Solution Sdn Bhd is seeking an experienced IT Support Specialist to deliver technical support for IT projects across Malaysia. The role involves network installation and configuration, conference room AV support, IT asset management, and onsite assistance.

You will provide onsite and remote support, perform cabling and configuration, maintain AV equipment, manage IT assets, and assist with project tasks.

Qualifications

• Diploma or Degree in IT or related field.
• Minimum 3 years of relevant IT working experience.
• Hands-on experience in network cabling, configuration, and troubleshooting (certification is added advantage).
• Experience in conference room AV equipment support.
• Knowledge of IT asset management.
• Own a car and willing for outstation travel within Malaysia, including overnight stays when required.
• Willing to learn with good attitude and teamwork.
• Able to work independently with good troubleshooting, communication and problem-solving skills.

Responsibilities

• Provide onsite and remote IT technical support and troubleshooting.
• Perform network cabling, installation, and configuration.
• Install, maintain, and support conference room AV equipment.
• Manage IT assets, data destruction and disposal.
• Support IT project related tasks.

Skills

Network cabling

Configuration

Troubleshooting

Conference room AV support

IT asset management

Onsite & remote IT support

Education

Diploma or Degree in IT or related field

Tools

AV equipment

IT asset management systems

Job description

We are looking for an experienced IT Support Specialist to provide technical support for IT projects across Malaysia. The role involves network installation and configuration, conference room AV support, IT asset management, and onsite technical support.

Key Responsibilities

• Provide onsite and remote IT technical support and troubleshooting.
• Perform network cabling, installation, and configuration.
• Install, maintain, and support conference room AV equipment.
• Manage IT assets, data destruction and disposal.
• Support IT project related tasks.

Requirements

• Diploma or Degree in IT or related field.
• Minimum 3 years of relevant IT working experience.
• Hands-on experience in network cabling, configuration, and troubleshooting (certification is added advantage).
• Experience in conference room AV equipment support.
• Knowledge of IT asset management.
• Own a car and willing for outstation travel within Malaysia, including overnight stays when required.
• Willing to learn with good attitude and teamwork.
• Able to work independently with good troubleshooting, communication and problem-solving skills.

Perks and benefits

• Medical & Insurance Coverage
• Fast Track Career Development and Enhancement