Network & Security Operations Specialist

TDCX, Inc.; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Attractive remuneration

Medical coverage

Public transport access

Flexible working

Mentoring

Job summary

TDCX Malaysia is seeking an IT Infrastructure Administrator to monitor servers, Active Directory, DNS, and network services. You will provide end-user support for PCs, printers, and email, and implement routine housekeeping and backups.

The role requires a diploma or degree in IT and at least 2 years' related experience. You will join a collaborative, growth-oriented environment within a global leader in CX solutions.

Qualifications

• Diploma or degree in IT or related field.
• 2 years of relevant IT support/infrastructure experience preferred.
• Strong English communication skills and customer focus.

Responsibilities

• Monitor, maintain, and manage servers and infrastructure services (e.g., AD, DNS, Exchange).
• Develop housekeeping routines, monitor logs, and ensure backups.
• Provide end-user IT support for PCs, printers, and emails.

Skills

Windows Server

Active Directory

DNS

Troubleshooting

Customer Support

Education

Diploma or degree in IT

Tools

PowerShell

Windows OS

Exchange/SMTP

Job description

TDCX Malaysia is seeking an IT Infrastructure Administrator to monitor servers, Active Directory, DNS, and network services. You will provide end-user support for PCs, printers, and email, and implement routine housekeeping and backups.

The role requires a diploma or degree in IT and at least 2 years' related experience. You will join a collaborative, growth-oriented environment within a global leader in CX solutions.