NETWORK ENGINEER

Sophic Automation Sdn Bhd; Bayan Lepas; On-site; MYR 72,000 - 110,000; Full time

Job summary

Sophic Automation Sdn Bhd in Penang/Bayan Lepas is seeking an IT Infrastructure professional to deploy, maintain, and troubleshoot network cabling, switches, and core lab IT systems. You’ll monitor storage servers, manage data repositories, and optimize hardware allocations to ensure uptime for validation environments.

You’ll be the go-to for network issues, coordinate with validation teams and external MSPs, and document topologies and procedures in SharePoint.

Qualifications

• Bachelor’s Degree in IT, CS, Network Engineering, or related field.
• 2–4+ years of hands-on IT infrastructure, servers or localized networks.
• Strong proficiency in network configuration, LAN installations, and switch management.
• Experience with data storage systems, file transfer protocols, and automated monitoring.
• Direct familiarity with ticketing/workflow platforms such as ServiceNow or Azure DevOps.
• Excellent analytical problem-solving and clear cross-functional communication.

Responsibilities

• Deploy, maintain, and troubleshoot network cabling, switches, and core lab IT infrastructure.
• Monitor and manage storage servers and data repositories to safeguard engineering data.
• Track and optimize infrastructure inventory and server allocations.
• Supervise real-time file transfers and perform root-cause analysis for interruptions.
• Perform regular preventative maintenance, firmware updates, and health checks on lab systems.
• Act as primary technical contact for escalated network connectivity issues and LAN configurations.
• Collaborate with validation teams and MSPs to scale lab IT infrastructure.
• Document network topologies and changes in central knowledge bases like SharePoint.

Skills

Networking

LAN Install

Switch Management

Storage Systems

Monitoring Tools

ServiceNow

Azure DevOps

Education

BSc IT/CS/Networking

Tools

SharePoint

Job description

Deploy, maintain, and troubleshoot complex network cabling, switches, and core lab IT infrastructure to ensure continuous uptime for validation environments.

Monitor and manage localized storage servers and data repositories to safeguard engineering data and optimize system capacity.

Track and optimize infrastructure inventory, tracking hardware assets, network components, and server allocations.

Supervise real-time engineering file transfers, performing immediate failure triage and root-cause analysis for any transfer interruptions between internal networks and external partner/OSAT labs.

Perform regular preventative maintenance, firmware updates, and health checks on lab servers, network switches, and backup storage systems.

Act as the primary technical point of contact for resolving escalated network connectivity issues, port configurations, and laboratory LAN installations.

Collaborate closely with internal validation teams and external managed service partners to align IT infrastructure support with scaling lab requirements.

Document technical network topologies, infrastructure changes, and standard troubleshooting procedures within central knowledge bases like SharePoint.

JOB REQUIREMENT

Bachelor’s Degree in Information Technology, Computer Science, Network Engineering, or a highly related technical field.

Minimum of 2 to 4+ years of hands‑on experience managing IT infrastructure, server environments, or localized networks (aligned with Tier 2 to Tier 3 resource expectations).

Strong technical proficiency in network configuration, switch management, LAN installations, and structural cable troubleshooting.

Proven experience with data storage systems, file transfer protocols, and automated monitoring systems.

Direct familiarity with hardware tracking platforms and ticketing workflows such as ServiceNow or Azure DevOps.

Excellent analytical problem‑solving skills, a methodical approach to system triage, and the ability to communicate technical updates clearly to cross‑functional stakeholders.

ADDITIONAL REQUIREMENT

Strong problem solving skill with software background to identify file transfer issues in whole E2E flow

Experience with file transfer automation scripts

Fast Ramp up to able to use the tools and debug issues in below environment:

III. basic programming ( powershell or python

IV. strong troubleshooting experience to identifies issues from script output logs file

Able to work with IT team if scope due to IT related scope ( ex: network issue) and work together to resolve the issue.

Working knowledge in network traffic debugging is a must in this role.

Sophic Automation Sdn Bhd was founded in 2007 with the mission of providing the most innovative and effective Industrial Automation Solutions to our customers. Combining cutting edge and the adventurous spirit of our technical competency, we have seen an extensive growth in business solutions.

Sophic Automation is an Equal Opportunity Employer. We are seeking the right people – people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the Malaysia’s (some say the world) best I4.0 solutions provider company.

Registration No. 200701036965 (794994-D).