Microsoft 365 Operations & Support Specialist

Malaysia Marine & Heavy Engineering; Pasir Gudang; On-site; MYR 45,000 - 73,000; Full time

Job summary

Malaysia Marine & Heavy Engineering is hiring for an entry‑level IT Operations role in Johor. The candidate will support Microsoft 365 services (Outlook/Exchange Online, Teams, SharePoint, OneDrive), manage user access, and assist in server/data center tasks under the guidance of the Senior Executive - Server Platform.

Fresh graduates or those with up to 2 years of relevant experience are welcome. This full‑time position is based on-site in Pasir Gudang, Malaysia, within MMHE's ICT governance

Qualifications

• Degree in IT or related discipline.
• Fresh graduate or up to 2 years relevant experience.

Responsibilities

• Operate, monitor, and support Microsoft 365 services (Outlook/Exchange Online, Teams, SharePoint, OneDrive) to ensure stable daily business operations.
• Execute user access management, mailbox configuration, Teams collaboration support, SharePoint permissions, and OneDrive synchronization support.
• Support Senior Executive - Server Platform in server and data center operations through basic health checks, assigned operational tasks, and escalation support.
• Execute assigned patching, configuration changes, access management, and compliance tasks in line with MMHE and MISC Group ICT policies and standards.
• Support backup, restore, and recovery activities for Microsoft 365 services and assist server and data center recovery activities as directed.
• Support the review and update of existing O365, server, and data center policies, procedures, SOPs, and technical documentation.
• Execute approved O365 service improvements, resolve O365 incidents, and support server and data center incident resolution through escalation and assigned actions.
• Work collaboratively with the other Executive to ensure backup coverage, knowledge sharing, and service continuity.

Education

Degree in IT or related discipline

Job description

Malaysia Marine & Heavy Engineering is hiring for an entry‑level IT Operations role in Johor. The candidate will support Microsoft 365 services (Outlook/Exchange Online, Teams, SharePoint, OneDrive), manage user access, and assist in server/data center tasks under the guidance of the Senior Executive - Server Platform.

Fresh graduates or those with up to 2 years of relevant experience are welcome. This full‑time position is based on-site in Pasir Gudang, Malaysia, within MMHE's ICT governance