Microsoft 365 Adoption Tech Specialist
Averis
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Job summary
Averis is seeking a Microsoft 365 Technical Adoption Specialist for a 12‑month contract in Kuala Lumpur. The role bridges technical delivery and user enablement, partnering with Change Management to design practical adoption strategies.
You will guide technical readiness for Teams, Exchange Online, OneDrive/SharePoint, and Copilot, and translate capabilities into real user journeys that drive sustained value for clients.
Qualifications
- Minimum 4+ years of hands‑on working experience with Microsoft products
- Proven experience supporting Microsoft 365 environments in enterprise or multi‑client settings
- Microsoft 365 certification is mandatory (e.g., MS‑900)
Responsibilities
- Act as the primary technical advisor to the Change Management team for Microsoft 365
- Explain Microsoft 365 setup, feature behavior, dependencies, and limitations in clear, non‑technical language
- Guide Change Managers on what features are available, when they become available, and why
- Provide technical guidance for Teams, Exchange Online, OneDrive & SharePoint, and Microsoft 365 Apps
- Support readiness assessments: licensing, migrations, identity, and readiness
- Translate technical capabilities into adoption messaging, training content, and onboarding decks
- Review onboarding decks, training materials, demos, and FAQs for technical accuracy
- Support phased rollouts, feature adoption waves, and post‑migration reinforcement
- Collaborate with Change Management, project managers, and client stakeholders
- Stay up to date with Microsoft 365 releases and roadmap updates
Skills
Tools
Job description
Averis is seeking a Microsoft 365 Technical Adoption Specialist for a 12‑month contract in Kuala Lumpur. The role bridges technical delivery and user enablement, partnering with Change Management to design practical adoption strategies.
You will guide technical readiness for Teams, Exchange Online, OneDrive/SharePoint, and Copilot, and translate capabilities into real user journeys that drive sustained value for clients.
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