Senior M365 Solutions Analyst

LAVU TECH SOLUTIONS SDN. BHD.

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

14 days+

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Job summary

LAVU TECH SOLUTIONS SDN. BHD. is seeking a M365 Business Analyst in Kuala Lumpur to bridge business needs with technical teams. You will gather requirements, design workflows, and drive adoption of Exchange, Teams, SharePoint, and OneDrive.

Expertise in Power Platform, ITIL processes, and governance is required to deliver secure, compliant, and scalable solutions across the organization.

Qualifications

Gather requirements and translate them into user stories with acceptance criteria.
Facilitate workshops to define use cases and gaps.
Communicate with stakeholders and manage expectations.
Work with IT to design and implement M365-based solutions.
Ensure governance, security, and compliance in projects.

Responsibilities

Elicit, document, and translate business needs into user stories with acceptance criteria.
Facilitate workshops to define use cases and productivity gaps.
Collaborate with technical teams to design M365-based solutions.
Leverage Power Platform to optimize workflows.
Act as liaison between business users, IT, and development teams.
Coordinate UAT to ensure solution readiness.
Ensure security, compliance, and governance standards.
Develop training materials and best practices for adoption.