Mandarin-Speaking Tour Operations & Ticketing Specialist

Travelog Holidays Sdn Bhd

Kuala Lumpur

On-site

MYR 47,000 - 78,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary package

Hands-on airline ticketing experience

Supportive team environment

Job summary

Travelog Holidays Sdn Bhd is seeking a Tour Operations & Ticketing Executive (Mandarin-speaking) in Malaysia. You will manage flight reservations, ticketing, and reissues, while coordinating with overseas suppliers for tour operations, accommodation, transport, and ground services to ensure smooth departures.

Applicants should have a minimum of 3 years in tour operations or ticketing, with Diploma/Bachelor's in Tourism/Hospitality/Business Administration preferred.

Qualifications

Fluent Mandarin (spoken, written, typed) required for communications with customers and suppliers.
Minimum 3 years of relevant experience in tour operations, ticketing or travel coordination.
Diploma or Bachelor's degree in Tourism, Hospitality, Business Administration, or related field preferred.

Responsibilities

Handle flight reservations, ticket issuance, rebooking, cancellations, refunds, and ticketing deadlines.
Coordinate with overseas DMCs, hotels, transport providers, guides, and other travel suppliers.
Prepare itineraries, passenger lists, rooming lists, and travel documents; monitor upcoming departures.

Skills

Mandarin fluency

Ticketing

Tour operations

GDS familiarity

Attention to detail

Education

Diploma or Bachelor's in Tourism/Hospitality/Business Admin

Tools

Amadeus

Sabre

Travelport

Galileo

Job description

Applicants should have a minimum of 3 years in tour operations or ticketing, with Diploma/Bachelor's in Tourism/Hospitality/Business Administration preferred.

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