Mandarin Reservation App Specialist - Support & Booking

CB Talents SP; Kuala Lumpur; On-site; MYR 39,060 - 61,380; Full time

Job summary

CB Talents SP in Malaysia is seeking an ABB Reservation App Specialist (Mandarin Speaker) to monitor a reservation system and provide user support in Mandarin. Fresh graduates with a bachelor’s degree are welcome, and candidates should have strong communication and problem-solving skills.

The role focuses on managing bookings, coordinating with IT, and ensuring data accuracy while offering clear user assistance in Mandarin and English.

Qualifications

• Fluent in Mandarin and English (spoken & written).
• Bachelor Degree in any field. Fresh Graduates welcome.
• Experience in app support, reservation systems, or customer service.
• Strong communication and problem-solving skills.

Responsibilities

• Monitor and maintain the reservation system performance.
• Provide user support and handle inquiries in Mandarin.
• Manage bookings, schedules, and resolve conflicts.
• Maintain data accuracy and generate basic reports.
• Coordinate with IT and other teams for system improvements.

Skills

Mandarin & English fluency

Communication skills

Problem-solving

Customer service

Education

Bachelor's degree

Job description

CB Talents SP in Malaysia is seeking an ABB Reservation App Specialist (Mandarin Speaker) to monitor a reservation system and provide user support in Mandarin. Fresh graduates with a bachelor’s degree are welcome, and candidates should have strong communication and problem-solving skills.

The role focuses on managing bookings, coordinating with IT, and ensuring data accuracy while offering clear user assistance in Mandarin and English.