Mandarin-Speaking Customer Support Specialist — Onsite KL

CB Talents; Semenyih; On-site; MYR 36,000 - 58,000; Full time

Job summary

CB Talents is hiring Mandarin-speaking Customer Service Specialists for a client in Kuala Lumpur, Malaysia. You will provide frontline support for orders, delivery, payment, product information, pre-orders, and general questions, communicating primarily in Mandarin with English as a secondary language in a professional environment.

The role welcomes fresh graduates and candidates with customer support experience.

Qualifications

• Bachelor's Degree, Diploma, or equivalent qualification in any discipline.
• Minimum 6 months of customer support experience.
• Fresh graduates encouraged to apply.
• On-site work in Kuala Lumpur, Malaysia.

Responsibilities

• Provide customer service support for inquiries related to orders, delivery, payment, and product information.
• Assist with pre-orders and general inquiries in a professional manner.
• Maintain high-quality customer interactions and meet service standards.
• Accurately record customer information in internal systems.

Skills

Mandarin proficiency (C1)

English proficiency (B2)

Education

Bachelor's Degree or Diploma

Job description

CB Talents is hiring Mandarin-speaking Customer Service Specialists for a client in Kuala Lumpur, Malaysia. You will provide frontline support for orders, delivery, payment, product information, pre-orders, and general questions, communicating primarily in Mandarin with English as a secondary language in a professional environment.

The role welcomes fresh graduates and candidates with customer support experience.