Mandarin-English CS Executive | Fresh Grads Welcome | Intl Exposure
Agensi Pekerjaan TalentConsult Sdn Bhd
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Benefits offered by this job
Job summary
Agensi Pekerjaan TalentConsult Sdn Bhd is hiring a Mandarin and English speaking Customer Service Executive in Kuala Lumpur. You will support customers via email, live chat, and light calls, joining an international team and gaining valuable exposure.
Fresh graduates are welcome, and professional training will be provided. The role offers career growth, competitive benefits, and opportunities to develop communication and problem-solving skills in a fast-paced environment.
Qualifications
- Proficiency in Mandarin and English for written and verbal communication.
- SPM or higher qualification; diplomas or degrees welcomed.
- Fresh graduates are welcome to apply.
- Experience in Customer Service / Call Centre / BPO is an advantage.
- Strong problem-solving and listening skills.
- Detail-oriented and eager to learn in a fast-paced, international setting.
Responsibilities
- Handle customer inquiries via Email, Live Chat, and light Calls.
- Assist with orders, cancellations, refunds, and general service questions.
- Follow up on cases to ensure timely resolution.
- Maintain accurate records of interactions and case progress.
- Adhere to workflows, procedures, and SLA requirements.
- Provide clear, professional solutions to customers.
Skills
Education
Job description
Agensi Pekerjaan TalentConsult Sdn Bhd is hiring a Mandarin and English speaking Customer Service Executive in Kuala Lumpur. You will support customers via email, live chat, and light calls, joining an international team and gaining valuable exposure.
Fresh graduates are welcome, and professional training will be provided. The role offers career growth, competitive benefits, and opportunities to develop communication and problem-solving skills in a fast-paced environment.
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