Mandarin Customer Support Specialist - On-site KL

CB Talents SP; Shah Alam; On-site; MYR 33,480 - 50,220; Full time

Job summary

CB Talents SP is seeking Mandarin-speaking Customer Service Specialists for a client in Kuala Lumpur, Malaysia. This role involves providing customer support for inquiries regarding orders, deliveries, payments, and product information, primarily in Mandarin with professional use of English.

Candidates with customer support experience or fresh graduates with relevant qualifications are encouraged to apply. This full-time position requires on-site work in a fast-paced environment, focusing on technological curiosity and strong communication skills.

Qualifications

• Minimum 6 months of customer support experience preferred.
• Fresh graduates with relevant qualifications are encouraged to apply.
• Professional experience in technical troubleshooting is an advantage.

Responsibilities

• Provide customer service support for inquiries related to post-order issues.
• Assist customers with questions related to delivery updates and payment information.
• Deliver professional customer interactions based on client service standards.

Skills

Mandarin proficiency (C1)

English proficiency (B2)

Customer support experience

Analytical ability

Curiosity about technology

Education

Bachelor's Degree or Diploma in any discipline

Job description

CB Talents SP is seeking Mandarin-speaking Customer Service Specialists for a client in Kuala Lumpur, Malaysia. This role involves providing customer support for inquiries regarding orders, deliveries, payments, and product information, primarily in Mandarin with professional use of English.

Candidates with customer support experience or fresh graduates with relevant qualifications are encouraged to apply. This full-time position requires on-site work in a fast-paced environment, focusing on technological curiosity and strong communication skills.