Mandarin Customer Support Specialist - On-site KL

CB Talents SP; Kuala Lumpur; On-site; MYR 27,900 - 44,640; Full time

Job summary

CB Talents SP is hiring Mandarin-speaking Customer Service Specialists in Kuala Lumpur, Malaysia. In this role, you will support customers regarding orders, payment, and general inquiries.

The ideal candidate will possess strong communication skills and a passion for technology. Fresh graduates are encouraged to apply. This position entails on-site work in a fast-paced environment with an emphasis on professional growth.

Qualifications

• C1 level Mandarin proficiency required.
• B2 level English proficiency in speaking and writing.
• Minimum 6 months of customer support experience preferred.
• Familiarity with technology (mobile OS, PCs, laptops).

Responsibilities

• Provide customer service support for order inquiries and delivery updates.
• Assist with questions about payment and product pre-orders.
• Maintain high standards for call quality and customer satisfaction.
• Record customer information accurately in internal systems.

Skills

Customer support experience

Strong communication skills

Curiosity about technology

Analytical troubleshooting

Education

Bachelor's Degree or Diploma

Job description

CB Talents SP is hiring Mandarin-speaking Customer Service Specialists in Kuala Lumpur, Malaysia. In this role, you will support customers regarding orders, payment, and general inquiries.

The ideal candidate will possess strong communication skills and a passion for technology. Fresh graduates are encouraged to apply. This position entails on-site work in a fast-paced environment with an emphasis on professional growth.