Malaysia Service Account Manager: Growth & Contracts

Tektronix; Penang; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Bonus

Job summary

Tektronix is seeking a Service Account Manager for Malaysia to expand the service business across calibration, repair, and MVS offerings. You will manage key accounts, drive contract growth, and coordinate with sales and operations to ensure customer satisfaction.

Ideal candidates have 5+ years in B2B sales/account management with a track record of meeting targets, while fluent English and Bahasa Malaysia are required; Mandarin is a plus. Travel within Malaysia and ASEAN may be needed.

Qualifications

• 5+ years of B2B sales or account management experience, preferably in calibration and repair services or test and measurement.
• Experience with service contracts or recurring revenue models is a strong plus.
• Strong knowledge of Malaysia electronics/semiconductor/industrial markets and customer networks.

Responsibilities

• Own the Malaysia service sales target and drive double-digit contract revenue growth.
• Grow calibration, repair, contract, option, and MVS business across installed base.
• Convert on-demand customers to service contracts and renewals; manage quotes and orders.

Skills

B2B sales

Account management

Meeting sales targets

Communication

Negotiation

Presentation skills

Willing to travel

English & Bahasa Malaysia fluency

Education

Bachelor's degree in Engineering, Electronics, Business or a related field

Job description

Tektronix is seeking a Service Account Manager for Malaysia to expand the service business across calibration, repair, and MVS offerings. You will manage key accounts, drive contract growth, and coordinate with sales and operations to ensure customer satisfaction.

Ideal candidates have 5+ years in B2B sales/account management with a track record of meeting targets, while fluent English and Bahasa Malaysia are required; Mandarin is a plus. Travel within Malaysia and ASEAN may be needed.