Luxury Store Manager: Sales Leader & Coach

Samsonite (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Samsonite Malaysia Sdn Bhd is seeking an experienced Store Manager to lead and develop a premium retail team. You will drive sales, uphold the brand ethos, and ensure a high-quality client experience across stores in Malaysia.

The role requires 5-7 years in fashion/luxury retail leadership, strong people management, and fluency in English, Malay, and Mandarin. You will oversee operations, inventory, and visual standards to deliver exceptional service.

Qualifications

• Minimum 5-7 years experience leading a team in fashion or luxury brands retail sales.
• Strong leadership, integrity and ability to lead by example.
• Good command of English, Malay and Mandarin.

Responsibilities

• Meet and exceed store sales goals and KPI metrics (Conversion, AUR, UPT, Client Data Capture).
• Lead by example, influence the team, delegate tasks clearly.
• Develop short- and long-term store strategies and manage scheduling, payroll, and stock.

Skills

Leadership

Sales

Communication

Team building

Tools

MS Office

Job description

Samsonite Malaysia Sdn Bhd is seeking an experienced Store Manager to lead and develop a premium retail team. You will drive sales, uphold the brand ethos, and ensure a high-quality client experience across stores in Malaysia.

The role requires 5-7 years in fashion/luxury retail leadership, strong people management, and fluency in English, Malay, and Mandarin. You will oversee operations, inventory, and visual standards to deliver exceptional service.