Logistics & Operations Lead — Australia

Hforce International Sdn Bhd; Gelang Patah; On-site; MYR 48,000 - 72,000; Full time

Job summary

Hforce International is seeking a Logistics & Operations Executive to support the smooth coordination of inbound and outbound shipments for the Australia Team. The role handles freight quotation, shipment booking, documentation, tracking and delivery, working closely with customers, suppliers, freight forwarders, and internal departments.

The ideal candidate will be organised, proactive, and detail-oriented, with strong English communication skills to liaise with Australian and international

Qualifications

• Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or a related discipline.
• Minimum 2 years’ experience in logistics, shipping, freight coordination, or a similar role.
• Experience handling inbound and outbound shipments (sea, air, land, courier).
• Good knowledge of shipping documentation, freight forwarding, and import/export processes.
• Excellent spoken and written English with confidence communicating with Australian and international stakeholders.
• Strong organisational, coordination, multitasking, and problem-solving skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• ERP experience such as Odoo, SAP, Oracle, or Microsoft Dynamics is an added advantage.
• Experience in manufacturing or related industries is an added advantage.
• Must be able to work on-site at Kawasan Perindustrian SILC (Gelang Patah), Johor, 6:00am to 3:00pm, Monday to Friday.

Responsibilities

• Coordinate all inbound and outbound shipments, including sea, air, land, and courier.
• Obtain and compare freight quotations and arrange shipment bookings.
• Coordinate collection, loading, transportation, and delivery schedules.
• Monitor shipment status and follow up with freight forwarders, transporters, and courier companies.
• Ensure shipments are delivered according to the required schedule.
• Prepare, check, and maintain accurate shipping and logistics documentation.
• Support import and export activities in accordance with applicable customs and shipping requirements.
• Check freight invoices against quotations, shipment details, and supporting documents.
• Liaise with Australia Team, customers, suppliers, freight forwarders, shipping agents, transporters, customs agents, and other external parties.
• Coordinate with Sales, Customer Service, Production, Purchasing, Warehouse, and other internal teams to ensure shipments are ready for dispatch.
• Provide timely updates on shipment status, estimated arrival dates, delays, and potential issues.
• Handle shipment delays, discrepancies, damages, documentation issues, and other logistics-related matters.
• Work with relevant parties to identify solutions and minimise disruption.
• Support the Australia Team in responding to logistics-related enquiries and customer requirements.
• Monitor freight and logistics costs and identify opportunities for cost savings.
• Maintain accurate records of shipments, bookings, quotations, delivery status, and logistics costs.
• Identify opportunities to improve shipment planning, documentation accuracy, delivery performance, and overall logistics processes.
• Support continuous improvement initiatives and other operational projects assigned by Management.

Skills

Excel

Word

Outlook

English communication

Shipping documentation

Multitasking

Coordination

Freight quotations

Education

Diploma or Bachelor's Degree in Logistics/SCM/Business Admin

Tools

Odoo

SAP

Oracle

Microsoft Dynamics

Job description

Hforce International is seeking a Logistics & Operations Executive to support the smooth coordination of inbound and outbound shipments for the Australia Team. The role handles freight quotation, shipment booking, documentation, tracking and delivery, working closely with customers, suppliers, freight forwarders, and internal departments.

The ideal candidate will be organised, proactive, and detail-oriented, with strong English communication skills to liaise with Australian and international