Logistics Customer Support Specialist - Rotating Shifts

tollgroup; Bayan Lepas; Presencial; MYR 40.000 - 56.000; Jornada completa

Descripción de la vacante

Toll Group in Bayan Lepas, Penang is seeking a detail-oriented Customer Service Representative to handle night and morning shift rotations. You will manage customer relationships, assist with accounts and transactions, and provide product and technical support while coordinating with stakeholders across departments.

Applicants should have a diploma/degree in logistics or related field, strong communication skills, and proficiency in MS Office. Fresh graduates are welcome to apply.

Formación

• Diploma or degree in logistics, supply chain, business or related field.
• Strong written and verbal communication in English.
• Excellent data accuracy and attention to detail.

Responsabilidades

• Develop and maintain professional relationships with customers.
• Assist with account management and transaction processing.
• Provide guidance on customer transactions, feedback and requests.
• Coordinate with internal and external stakeholders to meet service standards.
• Respond to customer queries and resolve issues per processes.
• Support other team members as needed.

Conocimientos

Communication skills

Attention to detail

Written and verbal

Educación

Diploma/Degree in Logistics, Supply Chain, Business

Herramientas

Microsoft Office

Excel

Outlook

Teams

Descripción del empleo

Toll Group in Bayan Lepas, Penang is seeking a detail-oriented Customer Service Representative to handle night and morning shift rotations. You will manage customer relationships, assist with accounts and transactions, and provide product and technical support while coordinating with stakeholders across departments.

Applicants should have a diploma/degree in logistics or related field, strong communication skills, and proficiency in MS Office. Fresh graduates are welcome to apply.