Lead Learning Coordinator

Wolfpack Management Consultancy SB; Selangor; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Work-from-Home arrangement: 1 day/week

Additional half-day leave monthly

State public holidays observed

Job summary

Wolfpack Management Consultancy SB is seeking a Training Coordinator to lead corporate training initiatives in Malaysia. You will supervise the Training & Programme Coordination team, oversee timelines, logistics, and on-site operations for programmes and events, while coordinating with clients, hotels, vendors, and internal teams.

The role requires 3–5 years of experience in training coordination and a strong grasp of HRDC grant rules.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Event Management, Human Resource, Hospitality, or related field.
• Minimum 3–5 years of experience in training coordination, corporate training administration, or programme management.
• Experience handling HRDC Training Programmes and a good understanding of HRDC grant requirements and compliance processes.
• Candidates who are able to start immediately or at short notice will be preferred.
• Excellent project coordination, organisational, and multitasking skills.
• Strong communication and interpersonal skills in English and Bahasa Malaysia.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience with CRM systems, project management tools, or Canva is an added advantage.

Responsibilities

• Lead and oversee planning, coordination, and execution of corporate training programmes and events from commencement to completion.
• Supervise the Training & Programme Coordination team to ensure projects are delivered efficiently, on time, and with high service quality.
• Monitor programme timelines, resource allocation, logistics, and overall project execution.
• Ensure smooth on-site operations and provide guidance to the team during training programmes and corporate events.
• Coordinate with trainers, clients, hotels, vendors, and internal departments to ensure successful programme delivery.
• Manage the full HRDCorp grant process, including grant applications, claims, supporting documentation, and post-training submissions.
• Keep abreast of HRDCorp regulations and advise the management team on compliance matters.
• Review documentation before submission to ensure accuracy and minimise claim rejections.

Skills

Project coordination

Organisational skills

Multitasking

Communication skills

English proficiency

Bahasa Malaysia proficiency

MS Office

CRM systems

Project management tools

Canva

Willing to travel

Education

Diploma or Bachelor's Degree in Business Administration, Event Management, Human Resource, Hospitality, or related field

Tools

CRM systems

Canva

Project management tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead and oversee the planning, coordination, and execution of corporate training programmes and events from commencement to completion.

Supervise the Training & Programme Coordination team to ensure projects are delivered efficiently, on time, and with high service quality.

Monitor programme timelines, resource allocation, logistics, and overall project execution.

Ensure smooth on-site operations and provide guidance to the team during training programmes and corporate events.

Coordinate with trainers, clients, hotels, vendors, and internal departments to ensure successful programme delivery.

Manage the full HRDCorp grant process, including grant applications, claims, supporting documentation, and post-training submissions.

Keep abreast of the latest HRDCorp regulations and advise the management team on compliance matters.

Review documentation before submission to ensure accuracy and minimise claim rejections.

3. Client Relationship Management

Build and maintain strong relationships with corporate clients.

Attend client meetings when required to discuss programme logistics and operational requirements.

Ensure prompt follow-up on enquiries, programme updates, and post-training matters.

Work closely with the Sales and Training teams to deliver an excellent client experience.

4. Documentation & Process Improvement

Oversee the preparation of proposals, training outlines, participant materials, reports, and programme documentation.

Ensure all programme records, trainer databases, and client files are accurate and up to date.

Develop, review, and improve Standard Operating Procedures (SOPs) for training coordination.

Identify opportunities to improve operational efficiency and service quality.

Supervise, mentor, and support Training & Programme Coordinators in their daily responsibilities.

Assign tasks, monitor work progress, and ensure deadlines are met.

Provide coaching, guidance, and training to team members to improve performance and productivity.

Foster a collaborative, positive, and customer-focused working environment.

6. Reporting & Administration

Prepare operational reports, programme status updates, and post-training reports for management.

Monitor project schedules and ensure all documentation is completed promptly.

Support management with strategic operational planning and continuous improvement initiatives.

Perform other duties as assigned by management.

Requirements & Qualifications

Diploma or Bachelor's Degree in Business Administration, Event Management, Human Resource, Hospitality, or a related field.

Minimum 3–5 years of experience in training coordination, corporate training administration, or programme management.

Experience handling HRDC Training Programmes and a good understanding of HRDC grant requirements and compliance processes.

Candidates who are able to start immediately or at short notice will be preferred.

Excellent project coordination, organisational, and multitasking skills.

Strong communication and interpersonal skills in both English and Bahasa Malaysia.

Proficient in Microsoft Office (Word, Excel, PowerPoint).

Experience with CRM systems, project management tools, or Canva is an added advantage.

Possess a valid driving licence and be willing to travel for training programmes and corporate events.

Strong attention to detail, problem-solving skills, and the ability to work under pressure.

Additional Benefits

Work-from-Home Arrangement: One day of work from home per week for employees who reside a significant distance from the office, subject to job requirements and management approval.

Additional Half-Day Leave: One additional half-day leave entitlement every month.

State Public Holidays: All gazetted public holidays applicable to the state are observed.