Kuching Key Account Manager: Merchant Growth & Campaigns

Shopee; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

A leading e-commerce platform in Kuala Lumpur is seeking a motivated individual to manage and grow merchant accounts. This role focuses on achieving monthly KPI targets through various campaigns and promotions, and addresses merchants' operational challenges. Ideal candidates will have strong sales, negotiation, and interpersonal skills, with a willingness to travel and work in a fast-paced environment. Fresh graduates are encouraged to apply, making this an excellent entry-point role.

Qualifications

• 0-2 years of experience in business development, relationship/account management or sales.
• Fresh graduates are welcome to apply.
• Flexible to travel within assigned area for merchant visits.
• Comfortable in a fast-paced, sales-driven environment.
• Fluent in English; other languages are a plus.

Responsibilities

• Manage and grow assigned merchant accounts.
• Achieve monthly KPI targets through campaigns.
• Work closely with merchants to address challenges.
• Identify and develop high-potential merchants.
• Collaborate with internal teams for campaign execution.
• Monitor competitor activities and market trends.

Skills

Business development

Relationship management

Sales skills

Interpersonal skills

Negotiation skills

Communication skills

Fluent in English

Education

Diploma or SPM

Job description

A leading e-commerce platform in Kuala Lumpur is seeking a motivated individual to manage and grow merchant accounts. This role focuses on achieving monthly KPI targets through various campaigns and promotions, and addresses merchants' operational challenges. Ideal candidates will have strong sales, negotiation, and interpersonal skills, with a willingness to travel and work in a fast-paced environment. Fresh graduates are encouraged to apply, making this an excellent entry-point role.