Key Account Manager, Enterprise Mid-Market (Northern)
U Mobile Sdn Bhd
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
U Mobile Sdn Bhd is seeking a results-driven Key Account Manager to hunt new enterprise mid-market clients in Malaysia, focusing on U Mobile Enterprise products including mobile line, DIA and 5G mobility solutions.
You will be the primary contact for customers, ensuring satisfaction, identifying upsell opportunities, and driving revenue growth through strategic account management.
Qualifications
- Minimum Diploma or Higher Diploma, preferably Bachelor’s degree in Business, Communications, or a related field.
- Proven experience in account management, preferably in telecommunication or tech related industries.
- Added advantage – Strong understanding of telecom services (e.g., mobile, broadband, enterprise solutions)
- Strong communication, negotiation, and presentation skills with the ability to build relationships with enterprise clients.
- Proficient in CRM tools and Microsoft Office Suite, with the ability to manage multiple accounts and prioritize effectively.
- Strategic, customer-focused, and analytical, with strong problem-solving skills and a positive, energetic attitude.
Responsibilities
- Hunting new client and maintain strong, long-term relationships with clients.
- Account and Client Management
- Understand client needs and tailor telecom solutions to meet business objectives
- Negotiate contracts and close agreements to maximize profitability
- Identify growth opportunities within existing and new accounts and support new business development
- Collaborate with internal teams (sales, technical, customer support) to ensure seamless service delivery
- Monitor account performance and proactively address issues or concerns
- Stay updated on telecom industry trends, products, and competitive landscape
- Prepare regular reports on account status, forecasts, and client feedback
Skills
Education
Tools
Job description
Closing Date : 01/12/2026
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
We’re looking for a results-driven Key Account Manager to hunt new enterprise mid market clients in Malaysia in selling U Mobile Enterprise product including mobile line, DIA and solutions around 5G mobility capabilities. You will be the primary point of contact for customers, ensuring satisfaction, identifying upsell opportunities, and driving revenue growth through strategic account management.
- Hunting new client and maintain strong, long-term relationships with clients
- Account and Client Management
- Understand client needs and tailor telecom solutions to meet business objectives
- Negotiate contracts and close agreements to maximize profitability
- Identify growth opportunities within existing and new accounts and support new business development
- Collaborate with internal teams (sales, technical, customer support) to ensure seamless service delivery
- Monitor account performance and proactively address issues or concerns
- Stay updated on telecom industry trends, products, and competitive landscape
- Prepare regular reports on account status, forecasts, and client feedback
- Minimum Diploma or Higher Diploma, preferably Bachelor’s degree in Business, Communications, or a related field.
- Proven experience in account management, preferably in telecommunication or tech related industries.
- Added advantage – Strong understanding of telecom services (e.g., mobile, broadband, enterprise solutions)
- Strong communication, negotiation, and presentation skills with the ability to build relationships with enterprise clients.
- Proficient in CRM tools and Microsoft Office Suite, with the ability to manage multiple accounts and prioritize effectively.
- Strategic, customer-focused, and analytical, with strong problem-solving skills and a positive, energetic attitude.
- Minimum Diploma or Higher Diploma, preferably Bachelor’s degree in Business, Communications, or a related field.
- Proven experience in account management, preferably in telecommunication or tech related industries.
- Added advantage – Strong understanding of telecom services (e.g., mobile, broadband, enterprise solutions)
- Strong communication, negotiation, and presentation skills with the ability to build relationships with enterprise clients.
- Proficient in CRM tools and Microsoft Office Suite, with the ability to manage multiple accounts and prioritize effectively.
- Strategic, customer-focused, and analytical, with strong problem-solving skills and a positive, energetic attitude.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
