Key Account Manager

Tonasco Malaysia Sdn Bhd; Selangor; On-site; MYR 85,000 - 125,000; Full time

Job summary

Tonasco Malaysia Sdn Bhd in Malaysia is seeking a results-driven sales professional to drive business growth for high‑tech engineering solutions. You will manage key accounts across domestic and international territories, develop account plans, and coordinate with engineering and supply chain teams to fulfill orders.

The role requires a Bachelor’s degree in Mechanical Engineering or related field, at least five years in key account management or sales, and strong English communication.

Qualifications

• Bachelor's degree in mechanical engineering or related field.
• Minimum 5 years of experience in key account management or sales.
• Experience with industrial clients in high-tech sectors.
• Strong English communication and presentation skills.
• Willingness to travel.

Responsibilities

• Manage and achieve sales targets for assigned key accounts across domestic and international territories.
• Develop and execute account plans, sales strategies, and marketing activities to drive business growth.
• Build and maintain strong relationships with existing and prospective customers through regular visits, meetings, and exhibitions.
• Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
• Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
• Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
• Collaborate closely with engineering, supply chain, and quality teams to support customer enquiries, quotations, and order fulfilment.

Skills

Key account management

Sales

Customer relationship

Communication

Presentation

Education

Bachelor's Degree in Mechanical Engineering or related field

Tools

CRM

ERP systems

Job description

Are you a results-driven sales professional with a passion for advanced engineering solutions? At Tonasco, we specialize in precision components for high-tech industries such as Semiconductor, Optical & Laser, Medical, and Life Sciences.

We are seeking a dynamic and proactive team player to drive business growth, strengthen customer relationships, and position Tonasco as a preferred partner to global clients. If you thrive in a fast-paced, collaborative environment and are eager to grow your career in a high-tech manufacturing setting, we invite you to join us.

Responsibilities

Manage and achieve sales targets for assigned key accounts across domestic and international territories.

Develop and execute account plans, sales strategies, and marketing activities to drive business growth

Build and maintain strong relationships with existing and prospective customers through regular visits, meetings, and exhibitions

Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.

Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment

Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems

Collaborate closely with engineering, supply chain, and quality teams to support customer enquiries, quotations, and order fulfilment.

Requirements

Bachelor’s Degree in Mechanical Engineering or a related field

Minimum 5 years of relevant experience in key account management or sales within manufacturing or engineering industry

Experience handling industrial clients, preferably in high-tech sectors such as Semiconductor or Medical instruments.

Strong communication and presentation skills in English

Results-driven, proactive, and customer-oriented mindset

Willingness to travel as required

This role is non-commission based

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a key account manager?
• Which of the following types of qualifications do you have?

Whether you are a seasoned CNC machinist, a talented CAM programmer, a meticulous QC technician, a target-driven sales engineer or a visionary digitalisation expert, you will find limitless opportunities for growth and exposure to working with top global industry leaders in the high-tech sectors.

With a culture of excellence and commitment to precision and quality, Tonasco is the ultimate destination for those who crave excitement and challenges. If you’re ready to unleash your potential, collaborate with the best, and make a real impact in precision machining, Tonasco is the place for you. Join our team and be part of a journey shaping the future of machining!

We Strive To Be Super Smart!

Whether you are a seasoned CNC machinist, a talented CAM programmer, a meticulous QC technician, a target-driven sales engineer or a visionary digitalisation expert, you will find limitless opportunities for growth and exposure to working with top global industry leaders in the high-tech sectors.

With a culture of excellence and commitment to precision and quality, Tonasco is the ultimate destination for those who crave excitement and challenges. If you’re ready to unleash your potential, collaborate with the best, and make a real impact in precision machining, Tonasco is the place for you. Join our team and be part of a journey shaping the future of machining!