International Key Account Manager

HPMT INDUSTRIES; Shah Alam; On-site; MYR 180,000 - 300,000; Full time

Job summary

HPMT Industries, a Malaysian precision cutting tool manufacturer, seeks an experienced international sales professional to manage and grow overseas markets from our Shah Alam headquarters. You will cover Southeast Asia, the Middle East, Oceania and other export markets, with overseas travel as needed, engaging distributors, dealers, OEMs and key industrial customers to drive revenue and margins.

The role requires 7–10 years in international/B2B sales, strong English communication, and a proven

Qualifications

• 7–10 years in international/B2B industrial sales and distributor management.
• Experience handling overseas distributors, dealers, OEM customers.
• Willingness to travel overseas for customer visits and trade shows.
• Strong English communication and cross-cultural collaboration.

Responsibilities

• Manage overseas customers, distributors, dealers and OEM accounts.
• Develop new customer and distributor opportunities in assigned markets.
• Follow up enquiries, RFQs, quotations, samples and orders.
• Coordinate with internal teams on pricing, delivery and issues.
• Track quotations, conversions and next actions; maintain CRM records.
• Support distributor onboarding and market feedback sharing.
• Drive sales and gross margin across international markets.

Skills

International Sales

Distributor Management

Account Management

CRM

Cross-cultural Communication

Education

Degree in Business or Related Field

International Business Experience

Tools

CRM

ERP

Excel

Job description

We are a Malaysian precision cutting tool manufacturer serving customers across international markets. We are looking for an experienced international sales professional to manage and grow selected overseas markets from our Malaysia headquarters.

The role will cover assigned markets across Southeast Asia, Middle East, Oceania and other developing export markets. Overseas travel is expected where required for customer visits, distributor development, trade shows and business reviews.

The customer mix may include distributors, dealers, OEM customers and selected industrial end users.

Key Responsibilities

• Manage assigned overseas customers, distributors, dealers and selected OEM accounts.
• Develop new customer, distributor and channel opportunities in assigned markets.
• Follow up enquiries, RFQs, quotations, samples, tool tests, orders and repeat business.
• Coordinate with internal teams on technical clarification, costing, pricing, delivery and customer issues.
• Track open quotations, conversion status, lost reasons and next actions.
• Support distributor onboarding and development.
• Maintain accurate CRM/ERP records and sales pipeline updates.
• Provide regular updates on customer opportunities, distributor progress, market feedback and risks.
• Support sales and gross margin growth from assigned international markets.

Requirements

• Degree in Business, Marketing, Engineering, International Business or related field.
• Minimum 7–10 years’ experience in international sales, B2B industrial sales, distributor management, account management or technical commercial sales.
• Experience handling overseas distributors, dealers, OEM customers or B2B industrial accounts.
• Experience in manufacturing, engineering, machining, tooling, precision products, automotive, aerospace, electronics, metalworking or industrial products will be an advantage.
• Strong commercial sense, follow-up discipline and customer communication skills.
• Able to work with overseas customers and cross-functional internal teams.
• Able to understand technical product requirements at a practical level.
• Familiar with CRM, ERP, Excel, quotation processes and sales pipeline tracking.
• Good written and spoken English.
• Willing to travel overseas when required.