Key Account Manager

Hatch Asia; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hatch Asia is recruiting a Key Account Manager to build and sustain key customer relationships in Malaysia and Singapore within the Industrial Trade & Converting sector.

The role requires a bachelor degree with 5+ years of experience, data analytics skills, and strong project management, to deliver market strategies and grow profitable sales.

Qualifications

• Minimum Bachelor Degree in Sales/Marketing/Business Management, or related discipline.
• 5-years of relevant working experience.
• Strong data analytics experience with strong project management experience.

Responsibilities

• Budget planning and developing the sales plan aligned to the Annual Business Plan.
• Implement market and sales strategies to expand market coverage.
• Oversee sales activities through direct sales or distributors and manage key customers.
• Maintain records, prepare monthly reports, and use CRM to track progress.

Skills

Data analytics

Project management

Education

Bachelor's degree in Sales/Marketing/Business Management

Tools

CRM systems

Job description

\"Unifying Purpose, Shaping Careers\" - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

Hatch Asia has been retained as the preferred talent partner to assist a global organization in the adhesive manufacturingindustry, to help identify a Key Account Manager to join the team in Malaysia.
The Key Account Manager will be responsible for establishing, nurturing, and retaining customer relationships in Malaysia and Singapore to meet sales and financial targets. This involves implementing market and sales strategies specifically tailored for these locations within the Industrial Trade & Converting sector.

The Challenges

• Responsible for budget planning and ensuring adherence to it. Develop the sales plan based on the Annual Business Plan (ABP), which includes customer-specific strategies and concepts for market expansion. Additionally, maintain ongoing coordination with their direct supervisor throughout the planning process.
• Implement and refine market and sales strategies tailored to specific market segments to enhance market coverage and drive profitable growth. This involves identifying prospects, generating profitable sales within the defined market, and collaborating with borderless business support personnel to meet overarching business objectives.
• Oversee sales activities directly or through distributors, focusing on customer management to enhance distribution sales turnover and expand into new markets. Develop business plans and objectives for key customers, ensuring compliance and taking corrective action as necessary.
• Responsible for maintaining records of their activities and projects, regularly updating their immediate supervisor according to provided formats. Additionally, prepare monthly reports and utilize Customer Relationship Management (CRM) systems to communicate current activities, ensuring effective tracking and documentation of work progress and achievements.

What It Takes

• Minimum Bachelor Degree in Sales/Marketing/Business Management, or related discipline.
• 5-years of relevant working experience
• Strong data analytics experience with strong project management experience.