Key Account Manager (B2B - Personal & Household Care)

Randstad Malaysia; Klang City; Sur place; MYR 120 000 - 180 000; Plein temps

Résumé du poste

Randstad Malaysia is seeking an analytical, commercially minded Key Account Manager for a global leader in B2B private label manufacturing, contract manufacturing, and FMCG/chemical formulations. Based at the Klang regional hub, you will drive strategic B2B account growth, lead NPD concept pitches, and manage end-to-end commercial projects for established brands and manufacturing partners.

The role focuses on owning major enterprise accounts, partnering with R&D and market research teams on

Qualifications

• Degree or equivalent.
• Minimum 4 years of key account management or commercial sales experience.
• Experience within B2B Manufacturing, OEM, Private Label, Contract Manufacturing, or Chemical/FMCG Formulations is highly desirable.
• Proactive and data-driven individual with strong communication skills.

Responsabilités

• B2B Account Farming & Growth: Serve as the primary commercial point of contact for assigned accounts, managing customer requirements, driving volume growth, and optimizing portfolio profitability.
• NPD & Concept Proposals: Analyze market trends, store audits, and consumer data to develop and pitch market-leading New Product Development (NPD) formulation concepts and OEM solutions.
• Project & Launch Management: Act as the central project lead tracking product development schedules, coordinating cross-functionally with internal R&D, QA, Supply Chain, and production teams from ideation through launch.
• Commercial Costing & Quotations: Prepare detailed customer cost breakdowns, quotes, and contract rationales, managing commercial negotiations and pricing strategy.
• Portfolio & Quality Alignment: Conduct regular account performance reviews, reduce SKU portfolio complexities, and partner with QA teams to resolve technical and quality matters promptly.

Connaissances

Key account management

Commercial sales

NPD concepts

Project management

Negotiation

Data-driven

Formation

Bachelor Degree

Description du poste

We are currently looking for an analytical, commercially minded Key Account Manager for a global leader in B2B private label manufacturing, contract manufacturing, and FMCG/chemical formulation solutions. Based at the regional hub in Klang, this role focuses on driving strategic B2B account growth, leading New Product Development (NPD) concept pitches, and managing end-to-end commercial project execution for established brands and manufacturing partners.

• Reporting to: Sales Lead
• Location: Klang
• Take strategic commercial ownership of major B2B enterprise accounts, partner with R&D and market research teams on cutting-edge private label innovations, and elevate your career within a prestigious global multinational.

the role

• B2B Account Farming & Growth: Serve as the primary commercial point of contact for assigned accounts, managing customer requirements, driving volume growth, and optimizing portfolio profitability.
• NPD & Concept Proposals: Analyze market trends, store audits, and consumer data to develop and pitch market-leading New Product Development (NPD) formulation concepts and OEM solutions to existing brand partners.
• Project & Launch Management: Act as the central project lead tracking product development schedules, coordinating cross-functionally with internal R&D, QA, Supply Chain, and production teams from initial ideation through to launch.
• Commercial Costing & Quotations: Prepare detailed customer cost breakdowns, quotes, and contract rationales, managing commercial negotiations and pricing strategy.
• Portfolio & Quality Alignment: Conduct regular account performance reviews, reduce SKU portfolio complexities, and partner with QA teams to resolve technical and quality matters promptly.

the experience

• Degree or equivalent.
• Minimum 4 years of key account management or commercial sales experience. Experience within B2B Manufacturing, OEM, Private Label, Contract Manufacturing, or Chemical/FMCG Formulations is highly desirable.
• Proven track record in concept selling, OEM product development, or technical B2B project management; Please note this role focuses on B2B OEM solutions rather than traditional finished-goods Modern Trade retail management.
• Proactive and data-driven individual with strong communication skills.

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree