Junior IT Support Officer — Onsite in PJ

Solarvest Holdings Bhd.; Selangor; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Wellness allowance

Office breakfast

Parking subsidy

Career development

Job summary

Solarvest Holdings Bhd. is hiring an entry-level IT Support Officer for the Petaling Jaya branch. You will be the first point of contact for day-to-day IT matters, enabling internal teams to work smoothly in a hands‑on environment.

This on-site role is ideal for fresh graduates eager to grow, with responsibilities spanning hardware/software troubleshooting, setup, identity management, and basic network support.

Qualifications

• Diploma or Bachelor’s degree in information technology, Computer Science, or a related field.
• Fresh graduates are encouraged to apply; no prior working experience required.
• Foundational understanding of computer hardware, Windows OS, and basic networking concepts.
• Good communication skills with a service‑oriented mindset and the ability to assist non‑technical users.

Responsibilities

• Provide first-line IT support to internal staff and troubleshoot hardware, software, and connectivity issues promptly.
• Assist in setup, configuration, and deployment of computers, printers, and peripherals for new and existing employees.
• Support installation and basic administration of business applications including Microsoft 365 and assist users with day‑to‑day queries.
• Manage user accounts and access rights, including provisioning, modification, and deactivation across internal systems.
• Maintain and update the IT asset and inventory register, ensuring equipment is tracked and documented.
• Monitor and support basic network and infrastructure operations, escalate issues when needed.
• Assist in maintenance and troubleshooting of CCTV and door access control systems.
• Log, track, and follow up IT support tickets to ensure timely resolution or escalation.

Skills

Customer service

Communication skills

Multi-tasking

Fresh graduates welcome

Education

Diploma or Bachelor’s degree in IT/CS

Job description

Solarvest Holdings Bhd. is hiring an entry-level IT Support Officer for the Petaling Jaya branch. You will be the first point of contact for day-to-day IT matters, enabling internal teams to work smoothly in a hands‑on environment.

This on-site role is ideal for fresh graduates eager to grow, with responsibilities spanning hardware/software troubleshooting, setup, identity management, and basic network support.