Entry-Level IT Support Officer - Petaling Jaya (On-Site)

Solarvest; Petaling Jaya; On-site; MYR 25,000 - 35,000; Full time

Job summary

Solarvest is seeking an entry-level IT Support Officer to join their team in Petaling Jaya. The ideal candidate will provide first-line IT support, assisting with hardware and software issues, user account management, and IT asset tracking. Fresh graduates are encouraged to apply. The role requires good communication skills and a proactive mindset, ensuring smooth operational workflows in a fully on-site environment.

Qualifications

• Fresh graduates are encouraged to apply, with no prior experience required.
• Must be proactive, detail-oriented, and able to manage multiple tasks.
• Good communication skills are essential for working with non-technical users.

Responsibilities

• Provide first-line IT support including troubleshooting hardware and software.
• Assist in the setup and deployment of IT equipment.
• Manage user accounts and access rights in internal systems.
• Log and track IT support tickets to ensure timely resolution.

Skills

Computer hardware knowledge

Windows operating systems

Basic networking concepts

Communication skills

Service-oriented mindset

Proactive and detail-oriented

Education

Diploma or Bachelor’s degree in IT or related field

Tools

Microsoft 365

CCTV systems

Door access control systems

Job description

Solarvest is seeking an entry-level IT Support Officer to join their team in Petaling Jaya. The ideal candidate will provide first-line IT support, assisting with hardware and software issues, user account management, and IT asset tracking. Fresh graduates are encouraged to apply. The role requires good communication skills and a proactive mindset, ensuring smooth operational workflows in a fully on-site environment.