Outlets IT Support Specialist — Onsite & Remote

JAYA GROCER; Malaysia; On-site; MYR 30,000 - 45,000; Full time

Job summary

JAYA GROCER is seeking a dedicated IT Support Specialist in Malaysia to support outlets with hardware and software issues. You will provide 1st level remote and onsite support, ensuring optimal operation of IT systems.

The role involves daily data system monitoring, vendor follow-ups, and asset management for IT equipment. Strong troubleshooting skills and experience with POS systems are essential. Join us in delivering top-notch IT support for our new outlets.

Qualifications

• Experience in providing IT support for hardware and software issues.
• Ability to perform remote and onsite troubleshooting.
• Knowledge of POS systems and network equipment.
• Experience in asset tracking and inventory management.

Responsibilities

• Provide 1st level IT support for outlets.
• Monitor data systems and troubleshoot issues.
• Perform onsite support when necessary.
• Manage IT-related matters for new outlets.

Skills

IT hardware support

Software troubleshooting

Remote support

Vendor management

Asset tracking

Tools

POS systems

Network equipment

Scanners

Printers

Job description

JAYA GROCER is seeking a dedicated IT Support Specialist in Malaysia to support outlets with hardware and software issues. You will provide 1st level remote and onsite support, ensuring optimal operation of IT systems.

The role involves daily data system monitoring, vendor follow-ups, and asset management for IT equipment. Strong troubleshooting skills and experience with POS systems are essential. Join us in delivering top-notch IT support for our new outlets.