Junior IT Support

INT NETWORK SOLUTION SDN. BHD.; Selangor; On-site; MYR 60,000 - 120,000; Full time

Job summary

INT NETWORK SOLUTION SDN. BHD.

in Malaysia is seeking a Resident Engineer to deliver professional IT services for local offices and branches and to support global networks and end users. You will resolve end-user issues, manage WAN/LAN, maintain Windows servers, and oversee data center operations to ensure high availability, security, and efficiency, while documenting changes and reporting on status and projects.

Qualifications

• Continuously upgrade knowledge to upkeep skills against fast-changing technology.

Responsibilities

• Resolve end user requests or problems at sites in the areas of desktop, laptop, servers hardware, network, firewalls, system infrastructure, and other peripherals or related applications
• WAN / LAN administration and maintenance of windows servers, configure and administer associated applications and services
• Maintain network equipment such as firewall, routers, switches, IDS, load balancer, DHCP, DNS and remote access services for global offices
• Manage and execute daily operations of Data Center facility to achieve high availability, security, and efficiency
• Participate actively in system infrastructure management and ensure its smooth operation, optimum performance, and safeguard data integrity
• Recommend continuous improvements and enhancements of performance, reliability, security and recoverability of systems and networks
• Centralize and manage all global offices network, monitoring, network diagrams, and access for all offices and update on all changes with documents
• Prepare and submit status, project, and service reports timely whenever requested
• Participate in global projects as required by management, including projects in both internal and external contexts
• Manage company project activities and maintain existing company projects related to telephony system deployment
• Continuously upgrade knowledge to upkeep skills against fast-changing technology as required by the company through either self-pace or training

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Resident Engineer provides professional IT service for local offices and branches and supports global network and end users.

Key responsibilities

• Resolve end user requests or problems at sites in the areas of desktop, laptop, servers hardware, network, firewalls, system infrastructure, and other peripherals or related applications
• WAN / LAN administration and maintenance of windows servers, configure and administer associated applications and services
• Maintain network equipment such as firewall, routers, switches, IDS, load balancer, DHCP, DNS and remote access services for global offices
• Manage and execute daily operations of Data Center facility to achieve high availability, security, and efficiency
• Participate actively in system infrastructure management and ensure its smooth operation, optimum performance, and safeguard data integrity
• Recommend continuous improvements and enhancements of performance, reliability, security and recoverability of systems and networks
• Centralize and manage all global offices network, monitoring, network diagrams, and access for all offices and update on all changes with documents
• Prepare and submit status, project, and service reports timely whenever requested
• Participate in global projects as required by management, including projects in both internal and external contexts
• Manage company project activities and maintain existing company projects related to telephony system deployment

About you

Continuously upgrade knowledge to upkeep skills against fast-changing technology as required by the company through either self-pace or training