IT SUPPORT

IHT Rehab Selangor; Shah Alam; On-site; MYR 36,000 - 48,000; Full time

Job summary

Jora Malaysia is seeking an enthusiastic IT support specialist to provide day-to-day end-user assistance in Shah Alam. You will troubleshoot laptops, desktops, printers, networks and software issues while supporting Microsoft 365, email, and user account administration.

Assist with hardware/software installation and configuration and support IT infrastructure, networks, and business applications. Fresh graduates are welcome to apply, with opportunities to grow in a hands-on IT team.

Qualifications

• Diploma or degree in Information Technology, Computer Science or related field.
• Fresh graduates encouraged to apply with strong technical knowledge.
• Experience in IT support/helpdesk/technical support is preferred.
• Good communication and problem-solving skills.

Responsibilities

• Provide day-to-day IT technical support to end users.
• Troubleshoot laptop, desktop, printer, network and software-related issues.
• Support Microsoft 365, email and user account administration.
• Assist with hardware/software installation and configuration.
• Support network, Wi-Fi and other IT infrastructure.
• Assist with HIS and other business application support.
• Manage IT assets, inventory and equipment handover.
• Coordinate with vendors for technical issues and support.
• Attend to IT incidents and service requests.
• Provide onsite support and assist with IT projects when required.

Skills

IT support

Troubleshooting

Customer service

Teamwork

Independent work

Education

Diploma/Degree in IT or CS

Tools

Microsoft 365

Windows OS

Networking

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Provide day-to-day IT technical support to end users


• Troubleshoot laptop, desktop, printer, network and software-related issues


• Support Microsoft 365, email and user account administration


• Assist with hardware/software installation and configuration


• Support network, Wi-Fi and other IT infrastructure


• Assist with HIS and other business application support


• Manage IT assets, inventory and equipment handover


• Coordinate with vendors for technical issues and support


• Attend to IT incidents and service requests


• Provide onsite support and assist with IT projects when required

Requirements:

• Diploma/Degree in Information Technology, Computer Science or related field


• Experience in IT support/helpdesk/technical support is preferred


• Basic knowledge of Microsoft 365, Windows, networking and troubleshooting


• Good communication and problem-solving skills


• Able to work independently and as part of a team


• Fresh graduates with strong technical knowledge are also encouraged to apply