IT Executive

Eastern & Oriental Berhad; Penang; On-site; MYR 67,000 - 100,000; Full time

Job summary

Eastern & Oriental Berhad in Penang is seeking an IT professional to provide daily IT operation support, administer servers and network infrastructure, manage asset tagging and inventory, and ensure secure, reliable business systems.

You will join a team responsible for implementing IT security, DR/BCP, backups, and service desk support, with opportunities to work on virtualization, SharePoint, and Windows/M365 environments.

Qualifications

• Must possess at least Diploma or Bachelor’s Degree in Information Technology related field.
• Certifications such as CCNA, ITIL, MCSE, MCTS or MCSA and VCP-Data Center are an added advantage.
• A minimum of 1 year experience including Windows 10/11, Windows Server, VMware, AD, DNS, DHCP, Firewalls, Veeam, VLANs and VPN.
• Hands on experience with Microsoft Office 365 applications.
• Strong problem solving and analytical skills.

Responsibilities

• Administer and maintain organization network infrastructure including information security, DRP, data backup, and patch updates.
• Ensure security measures, risk management, and IT governance across HQ and branches.
• Monitor server/network performance and generate uptime reports for business support.
• Provide second line technical support for IT infra systems and projects.
• Manage asset tagging, inventory control, and software/hardware lifecycle.
• Support intranet site maintenance and SharePoint-based deployments.
• Deliver service desk support to meet KPI/SLA and user satisfaction.

Skills

Problem solving

Analytical skills

Training/coaching

Education

Diploma or Bachelor’s Degree in Information Technology

Certifications such as CCNA, ITIL, MCSE, MCTS or MCSA and VCP-Data Center

Tools

Microsoft Office 365

VMware Virtualization

Windows Server

Active Directory

DNS / DHCP

Firewalls

Veeam

VPN

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Join us at Eastern & Oriental Berhad and have a role in shaping refined living experiences and inspiring spaces. We welcome you to contribute to our legacy of exceptional, timeless addresses. for a career in Information Technology with us, where your drive meets endless possibilities.

The position is based in our Penang Office in Malaysia.

Job Overview

To provide daily IT operation support in computer & network support, asset tagging, asset & license inventory control, asset disposal and mobile devices. To install, administer, and optimize servers and related components to achieve and maintain high performance of business applications. This position shares responsibility for the security, integrity, and safety of the company infrastructure.

Key Responsibilities

Server & Network Administration

Administer and maintain organization network infrastructure, including information security & privacy, disaster recovery, network integration, virtualization, mobile infra, web & CMS hosting, IT Security, Risk, Data Backup & Recovery, server administration, data center and patch update at HQ & branch offices

Ensure appropriate security measures are in place and risk management including executing IT BCP/DRP and manage local DR and remote DR for ensuring continuity in business operation

Ensure quality of network infrastructure services and system uptime to reach business support goals with network and server performance reports

Monitor server & network performance, security violations and WAN/LAN/WLAN stability. Implement and enforce security and audit requirements

Execute and implement IT Infrastructure project for enhancing stability and performance of IT system. Enhance or recommend IT solution as to support business users growth

Manage data backup implementation and capacity planning for the company IT system

Provide second level technical troubleshooting and support IT infra system

Keep abreast with the latest IT Infrastructure and technology to ensure skill sets is relevant for the business

Ensure compliance of regulatory requirement, company policies and procedures while adhering to standard operating policies & procedure for IT infrastructure

Maintain complete documentation in both project implementation and network administration

Participate in product evaluation, coordinate the arrangement of the POC (proof of concept)

Involve in maintaining intranet website using SharePoint

ServiceDesk (PC Support)

Support and monitor service desk via ticketing system to ensure meeting KPI/SLA and high user satisfaction

Provide daily IT operation support in computer & network support, asset tagging, asset & license inventory control, asset disposal and mobile devices deployment

Support new office network infra planning and setup

User coaching, guidance & training

Coordinate outsourcing services for offsite office IT operation support

Ensure compliance to regulatory requirements and technology policies and procedures

Implement IT projects according SOP

Explore latest feature for IT and related OS like Windows, Mac, iOS (iPad) and Android.

Kaspersky anti-virus deployment and monitoring for endpoint

Requirements

Must possess at least Diploma or Bachelor’s Degree in Information Technology related field

Professional Certification such as CCNA, ITIL, MCSE, MCTS or MCSA and VCP-Data Center is an added advantage

A minimum of 1 year experience which includes implementing and supporting the following core IT technologies: Windows 10/Windows 11, Windows Server, VMWare Virtualization, Active Directory, DNS, DHCP, Firewalls, Veeam, VLANs and VPN.

Hands on experience with Microsoft office 365 applications

Strong problem solving and analytical skills