IT SUPPORT ENGINEER

WABO SOFTWARE SDN BHD; Johor Bahru; On-site; MYR 24,000 - 36,000; Full time

Job summary

WABO SOFTWARE SDN BHD is seeking a Junior/Experienced IT Support staff in Malaysia to provide desktop and laptop support, troubleshoot network issues, install software, and manage employee IT accounts.

You will maintain IT equipment, manage assets, handle helpdesk tickets, set up new employee equipment, support basic network infrastructure, and assist with IT security and access management in a on-site office.

Qualifications

• Experience in Networking, Server Administration, Cybersecurity, IT Infrastructure, Hardware Troubleshooting, and Microsoft / Google Workspace Administration.
• Experience in the listed areas will be an advantage.

Responsibilities

• Provide desktop and laptop technical support
• Troubleshoot network and Wi-Fi issues
• Install and configure software
• Manage employee IT accounts and access
• Maintain computers, printers and office IT equipment
• Manage company IT assets and device records
• Handle internal IT support tickets
• Set up IT equipment and accounts for new employees
• Support basic network and office infrastructure
• Assist with IT security and access management

Skills

Networking

Server Administration

Cybersecurity

IT Infrastructure

Hardware Troubleshooting

Microsoft / Google Workspace Admin

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Provide desktop and laptop technical support

Troubleshoot network and Wi-Fi issues

Install and configure software

Manage employee IT accounts and access

Maintain computers, printers and office IT equipment

Manage company IT assets and device records

Handle internal IT support tickets

Set up IT equipment and accounts for new employees

Support basic network and office infrastructure

Assist with IT security and access management

Level: Junior / Experienced

Responsibilities

• Provide desktop and laptop technical support
• Troubleshoot network and Wi-Fi issues
• Install and configure software
• Manage employee IT accounts and access
• Maintain computers, printers and office IT equipment
• Manage company IT assets and device records
• Handle internal IT support tickets
• Set up IT equipment and accounts for new employees
• Support basic network and office infrastructure
• Assist with IT security and access management

Preferred Skills / Experience

Experience in any of the following will be an advantage:

• Networking
• Server Administration
• Cybersecurity
• IT Infrastructure
• Hardware Troubleshooting
• Microsoft / Google Workspace Administration