IT Workshop Technician – Retail Hardware & Rollouts

Frasers Group; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Sports Direct Malaysia is seeking an IT Workshop Technician to join our team in Petaling Jaya. You will repair, maintain and track IT hardware across stores, configure Cisco networking gear, EPOS terminals and handheld devices, and support store rollouts.

The role requires at least 2 years in IT hardware maintenance or IT support, strong organizational skills, good communication, and proficiency in Microsoft Office; relevant certifications are a plus.

Qualifications

• 2+ years in IT hardware maintenance/IT support
• Excellent communication skills (written and spoken)
• Strong organizational abilities and attention to detail

Responsibilities

• Repairing, maintenance, and asset tracking of IT hardware (desktops, laptops, tablets, printers, EPOS, scanners)
• Configuring Cisco networking equipment, EPOS till systems and handheld devices
• Processing returns and recycling equipment
• Ensuring accurate stock inventory and asset management
• Using Zendesk to manage tickets and respond to requests
• Coordinating hardware for store rollouts and acquisitions

Skills

IT hardware

IT support

Cisco networking

Zendesk

Tools

Microsoft Office

Zendesk

Job description

Sports Direct Malaysia is seeking an IT Workshop Technician to join our team in Petaling Jaya. You will repair, maintain and track IT hardware across stores, configure Cisco networking gear, EPOS terminals and handheld devices, and support store rollouts.

The role requires at least 2 years in IT hardware maintenance or IT support, strong organizational skills, good communication, and proficiency in Microsoft Office; relevant certifications are a plus.