IT Workshop Technician — Retail IT & Asset Management

Sports Direct; Petaling Jaya; On-site; MYR 47,000 - 78,000; Full time

Job summary

Sports Direct Malaysia is seeking an IT Workshop Technician to join the growing team. The role focuses on repair, maintenance, and asset tracking of IT systems across stores and offices, with responsibilities for Cisco networking configurations and EPOS equipment.

The ideal candidate has a strong computing interest, excellent organization, and at least 2 years in IT hardware maintenance or IT support, with strong communication and teamwork skills.

Qualifications

• Strong interest in computing.
• Ability to work in a team and independently.
• Excellent organizational skills.
• Meticulous attention to detail.
• Excellent written and spoken communication.
• Proficiency in Microsoft Office.
• Extensive IT hardware experience.
• Minimum 2 years in IT hardware maintenance or IT support.
• Relevant certifications are a plus.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Repairing, maintenance, and asset tracking of IT systems (desktops, laptops, EPOS, printers, handheld scanners).
• Manage configuration of Cisco networking equipment, EPOS till systems, handheld devices, and printers.
• Process returns and recycling equipment.
• Ensure accurate stock inventory and asset management.
• Use Zendesk to manage workload and respond to requests.
• Coordinate hardware for store rollouts and acquisitions.

Skills

Computing interest

Team collaboration

Organizational skills

Attention to detail

Communication skills

MS Office

IT hardware experience

IT hardware maintenance

Certifications advantageous

Tools

Cisco networking equipment

Job description

Sports Direct Malaysia is seeking an IT Workshop Technician to join the growing team. The role focuses on repair, maintenance, and asset tracking of IT systems across stores and offices, with responsibilities for Cisco networking configurations and EPOS equipment.

The ideal candidate has a strong computing interest, excellent organization, and at least 2 years in IT hardware maintenance or IT support, with strong communication and teamwork skills.