IT Workshop Technician

Frasers Group; Subang Jaya; On-site; MYR 39,000 - 73,000; Full time

Job summary

Sports Direct Malaysia is seeking an IT Workshop Technician to join our expanding IT team across retail stores and our e-commerce platform. You will repair, maintain and track IT hardware, configure Cisco networking gear, EPOS systems and printers, and support store rollouts.

Ideal candidates have at least 2 years of IT hardware maintenance or IT support experience, strong teamwork, and excellent communication. Certifications are a plus. This is an on-site role based in Subang Jaya, Selangor.

Qualifications

• A strong interest in computing.
• Ability to work well within a team and independently without direct supervision.
• Exceptional organizational skills.
• Meticulous attention to detail.
• Excellent communication skills, both written and oral.
• Proficiency in Microsoft Office.
• Extensive experience with IT hardware.
• A minimum of 2 years' experience in an IT hardware maintenance/ IT support role.
• Relevant certifications will be an advantage.
• Ability to work under pressure and meet strict deadlines.

Responsibilities

• Repairing, maintenance, and asset tracking of a variety of IT systems, including desktop computers, laptops, tablet hardware, printers, EPOS terminals, and handheld scanners.
• Managing the configuration of Cisco networking equipment, EPOS Till systems, handheld devices, and printers.
• Processing of returns and recycling equipment.
• Ensuring accurate stock inventory and asset management.
• Utilizing Zendesk to manage workload/tickets and responding to phone requests.
• Coordinating hardware for store rollouts and acquisitions.

Skills

IT hardware maintenance

IT support

Teamwork

Attention to detail

Communication skills

Tools

Cisco networking

EPOS till systems

Printers

Zendesk

Job description

Sports Direct Malaysia iscurrently looking for IT Workshop Technicianto join our growing team.

Sports Direct Malaysia currently operates a total of 42 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 70 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs over 1000 staff with a view to expanding rapidly across Asia in the coming years.

We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing).

Job Description

• Repairing, maintenance, and asset trackingof a variety of IT systems, including desktop computers, laptops, tablet hardware, printers, EPOS terminals, and handheld scanners.
• Managing the configurationof Cisco networking equipment, EPOS Till systems, handheld devices, and printers.
• Processing of returns and recycling equipment.
• Ensuring accurate stock inventory and asset management.
• Utilizing Zendesk to manage workload/ticketsand responding to phone requests.
• Coordinating hardware for store rollouts and acquisitions.

Qualifications

• A strong interest in computing.
• Ability to work well within a team and independentlywithout direct supervision.
• Exceptional organizational skills.
• Meticulous attention to detail.
• Excellent communication skills, both written and oral.
• Proficiency in Microsoft Office.
• Extensive experience with IT hardware.
• A minimum of 2 years' experience in an IT hardware maintenance/ IT support role.
• Relevant certificationswill be an advantage.
• Ability to work under pressure and meet strict deadlines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply