IT Helpdesk & Systems Operations Specialist

Maistorage Technology Sdn. Bhd.; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

MaiStorage Technology Sdn. Bhd. is seeking an Information Technology Executive to provide daily IT support for Windows and Linux environments, maintain hardware assets, and assist with onboarding/offboarding processes.

You will work with senior engineers on network equipment and contribute to SOP documentation. The role requires a bachelor’s degree in a related field, with hands-on hardware and networking skills.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• Experience with Windows and Linux environments.
• Familiar with office network connectivity and AV equipment.

Responsibilities

• Provide daily IT technical support (Helpdesk) for Windows/Linux environments.
• Manage hardware & assets: workstation deployment, upgrades, and asset inventories.
• Assist with onboarding/offboarding IT workflows and access provisioning.
• Collaborate on infrastructure operations: monitor office network gear and server rooms.
• Assist in creating and updating IT FAQs and SOPs.

Education

Bachelor's degree

Bachelor’s degree in CS/IM

Tools

Windows 10/11

Linux

PC hardware

Networking basics

Network diagnostics

Job description

MaiStorage Technology Sdn. Bhd. is seeking an Information Technology Executive to provide daily IT support for Windows and Linux environments, maintain hardware assets, and assist with onboarding/offboarding processes.

You will work with senior engineers on network equipment and contribute to SOP documentation. The role requires a bachelor’s degree in a related field, with hands-on hardware and networking skills.