IT Operations & Infrastructure Leader

IOT Manufacturing Sdn Bhd

Pasir Gudang

On-site

MYR 42,000 - 65,000

Full time

4 days ago

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Job summary

IOT Manufacturing Sdn Bhd is seeking a hands-on IT Executive to provide technical support for local users and regional offices. The role includes maintaining IT infrastructure, troubleshooting hardware and software, and ensuring reliability of systems supporting business and production operations.

Responsibilities include diagnosing escalated issues, deploying desktops and end-user devices, managing accounts and access, and supporting Windows, Exchange Server, and Active Directory environments.

Qualifications

Diploma or Bachelor's degree in IT, CS, or related field.
3+ years of IT support experience including infra, networking, hardware, and software.
Hands-on experience with Microsoft Windows environments.

Responsibilities

Diagnose and resolve issues escalated from IT Helpdesk.
Provide IT support to local users and regional offices.
Install, configure, and maintain operating systems, drivers, software, patches, and peripherals.
Configure, deploy, and support desktops, laptops, and end-user devices.
Create and manage user accounts, permissions, and access.
Support Microsoft Windows environments and related IT systems.
Monitor IT systems and address security, performance, and usability issues.
Troubleshoot network issues involving TCP/IP, DNS, DHCP, VLAN, and firewall.
Support Exchange Server, Microsoft 365/Office 365, and Active Directory environments.