IT Executive ( Technical)

SNT Global Logistics Sdn. Bhd.; Subang Jaya; On-site; MYR 48,000 - 64,000; Full time

Job summary

SNT Global Logistics Sdn. Bhd. in Malaysia is seeking a Technical Executive to provide frontline IT support across offices and warehouse facilities, maintaining hardware, software, and network services to keep daily operations running smoothly.

You will install and configure PCs and software, support Microsoft 365, manage user accounts, and troubleshoot connectivity, with a focus on service quality and independent collaboration across locations. Experience with warehouse systems is a plus.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, or a related field
• Minimum 2-3 years of relevant IT technical support experience
• Good knowledge of computer hardware, software, operating systems, and networking
• Familiarity with Microsoft 365, Windows, LAN/WAN, and basic IT security
• Experience supporting warehouse systems and equipment is an advantage
• Good troubleshooting, communication, and problem-solving skills
• Able to work independently and provide support across different company locations

Responsibilities

• Provide technical support to employees for hardware, software, computers, laptops, printers, and other IT equipment
• Troubleshoot and resolve IT-related issues promptly
• Install, configure, and maintain computer hardware, software, and operating systems
• Provide support for email, Microsoft 365, user accounts, and access permissions
• Maintain and troubleshoot network connections, Wi-Fi, routers, switches, and internet connectivity
• Monitor system performance and ensure IT equipment operates efficiently
• Perform regular system updates, preventive maintenance, and basic data backup
• Provide technical support for warehouse equipment, including barcode scanners, label printers, handheld devices, and workstations
• Maintain an updated inventory of IT equipment, software licences, and assigned devices
• Maintain records of IT incidents, support requests, and troubleshooting activities

Skills

IT support

Troubleshooting

Customer service

Independent worker

Education

Diploma or Degree in IT

Tools

Microsoft 365

Windows OS

LAN/WAN

Network hardware

Job description

To provide technical support and maintain the company's IT infrastructure, systems, hardware, and network to ensure smooth daily operations across offices and warehouse facilities.

Key responsibilities

Provide technical support to employees for hardware, software, computers, laptops, printers, and other IT equipment

Troubleshoot and resolve IT-related issues promptly

Install, configure, and maintain computer hardware, software, and operating systems

Provide support for email, Microsoft 365, user accounts, and access permissions

Maintain and troubleshoot network connections, Wi-Fi, routers, switches, and internet connectivity

Monitor system performance and ensure IT equipment operates efficiently

Perform regular system updates, preventive maintenance, and basic data backup

Provide technical support for warehouse equipment, including barcode scanners, label printers, handheld devices, and workstations

Maintain an updated inventory of IT equipment, software licences, and assigned devices

Maintain records of IT incidents, support requests, and troubleshooting activities

About you

Diploma or Degree in Information Technology, Computer Science, or a related field

Minimum 2-3 years of relevant IT technical support experience

Good knowledge of computer hardware, software, operating systems, and networking

Familiarity with Microsoft 365, Windows, LAN/WAN, and basic IT security

Experience supporting warehouse systems and equipment is an advantage

Good troubleshooting, communication, and problem-solving skills

Able to work independently and provide support across different company locations

We are SNT Global, a premier Omnichannel Fulfilment Service Provider in South East Asia that offers Omnichannel Fulfilment services for both online and offline retail businesses. Our fulfilment services are enabled by state-of-the-art technologies to meet the fast changing requirements of New Retail revolution. We offer fully integrated logistics services such as warehousing and fulfilment, cross border management, multi channel integration and customer service, thus providing an end-to-end service for our clients.

We are SNT Global, a premier Omnichannel Fulfilment Service Provider in South East Asia that offers Omnichannel Fulfilment services for both online and offline retail businesses. Our fulfilment services are enabled by state-of-the-art technologies to meet the fast changing requirements of New Retail revolution. We offer fully integrated logistics services such as warehousing and fulfilment, cross border management, multi channel integration and customer service, thus providing an end-to-end service for our clients.

What can I earn as a Technical Executive