IT EXECUTIVE (INFRASTRUCTURE - HARDWARE)

Mforce Bike Holdings Sdn Bhd; Seberang Perai; On-site; MYR 36,000 - 54,000; Full time

Job summary

MFORCE BIKE HOLDINGS SDN BHD is seeking an IT Executive (Infrastructure - Hardware) in Penang to manage hardware installations, network and system support, and liaison with external vendors. The role emphasizes hands-on hardware expertise and cross-functional collaboration across IT infrastructure.

Responsibilities include configuring CCTV and peripherals, supporting SAP and Autocount environments, and implementing new applications to boost performance while maintaining MIS documentation and

Qualifications

• Diploma / Degree in Computer Science or equivalent.
• Written & spoken in Bahasa Malaysia, English & Mandarin; Mandarin is required when communicating with OEM representatives from mandarin-speaking countries.

Responsibilities

• Install and configure computer hardware and peripherals including CCTV, printers, bar code printers, and firewall.
• Provide technical support for software infrastructure including SAP, Autocount, and email.
• Troubleshoot system and network issues; diagnose and solve hardware or software faults.
• Assist in the implementation of new applications to continually enhance system performance.
• Liaise with external vendors for systems customization and upgrade.
• Provide guidance and conduct user training on existing and new applications.
• Establish the standard operating policies and procedures of MIS Department adhere to the company policies.
• Provide recommendations to update current MIS to improve reporting efficiency and consistency.
• Provide help desk support for incoming calls or email requests for MIS assistance; ensure all help desk tickets are followed up and solved in a timely manner.
• Provide support to production and OEM representatives on new model setup with its product's application.
• Maintain proper filing system of MIS documents.
• Perform other duties as assigned by the Management.

Education

Diploma / Degree in Computer Science or equivalent

Job description

IT EXECUTIVE (INFRASTRUCTURE - HARDWARE)

Job Descriptions

• Installing and configuring computer hardware operating systems and applications including CCTV, printer, photocopy machine, bar code printer (first level support), firewall, and internet connection.
• Provide technical support in software infrastructure including bar code system (production), SAP, Autocount, and email.
• Troubleshoot system and network problems; diagnose and solve hardware or software faults.
• Assist in the implementation of new applications to continually enhance system performance.
• Liaise with external vendors for systems customization and upgrade.
• Provide guidance and conduct user training on existing and new applications.
• Establish the standard operating policies and procedures of MIS Department adhere to the company policies.
• Provide recommendations to update current MIS to improve reporting efficiency and consistency.
• Provide help desk support for incoming calls or email request for MIS assistance; ensure all help desk tickets are being follow-up and solve in a timely manner.
• Provide support to production and representative from OEM on new model set up with its product's application.
• Maintain proper filing system of MIS documents.
• Perform other duties as assigned by the Management.

Job Requirements

• Possess at least a Diploma / Degree in Computer Science or equivalent.
• Written & spoken in Bahasa Malaysia, English & Mandarin. Mandarin is require when communicate with OEM representative from mandarin speaking countries.

MFORCE BIKE HOLDINGS SDN BHD was founded in Penang by Dato' Sri Tan Lean Heah in year 2008, involved in the distribution of SYM, Benelli, Keeway, SM Sport, WMOTO, Brixton, Morbidelli, Benda, QJMotor, Motomorini, Cyclone & Voge products in Malaysia.

Due to the expansion of our Group of Companies, we are now looking for career minded and committed individuals to join us.

MFORCE BIKE HOLDINGS SDN BHD was founded in Penang by Dato' Sri Tan Lean Heah in year 2008, involved in the distribution of SYM, Benelli, Keeway, SM Sport, WMOTO, Brixton, Morbidelli, Benda, QJMotor, Motomorini, Cyclone & Voge products in Malaysia.

Due to the expansion of our Group of Companies, we are now looking for career minded and committed individuals to join us.