IT Executive (ID: 714404)

PERSOL Malaysia; Seremban; On-site; MYR 60,000 - 100,000; Full time

Job summary

PERSOL Malaysia is seeking an IT Specialist to oversee and maintain internal enterprise systems across OA, ERP, MES, PDA scanners, and digital platforms. The role includes system testing, training, and rollout planning within a manufacturing setting.

The candidate should have a Bachelor’s degree in IT/CS and at least 3 years of hands-on IT experience, with strong problem-solving and time-management skills, and willingness to work OT when needed.

Qualifications

• Bachelor's degree in Information Technology, Computer Science or equivalent.
• Minimum 3 years of hands-on IT experience in a manufacturing environment.
• Strong problem-solving skills and technical aptitude.

Responsibilities

• Oversee and maintain subsidiary modules in internal enterprise systems (OA, ERP, MES, PDA scanner systems, and digital consumption systems).
• Conduct system testing, user training, bug reporting, and issue resolution for internal software applications.
• Gather business requirements for new system implementations, system upgrades, and rollout training.
• Maintain and support office terminals, IT hardware, CCTV surveillance, and internal office networks.
• Monitor health, performance and security of business system servers in the data center.
• Manage and troubleshoot video conferencing equipment and internal telecommunication devices.
• Provide fast-response IT troubleshooting and support across all departments; maintain logs and documentation.

Skills

IT support

System administration

Network troubleshooting

Documentation

Education

Bachelor's Degree in IT / CS

Job description

Working Hours: Monday – Friday (8:00 AM – 5:00 PM)

KEY RESPONSIBILITIES

1. Business System Management & Maintenance

Oversee and maintain subsidiary modules in internal enterprise systems, including OA, ERP, MES, PDA scanner systems, and digital consumption systems.

Conduct system testing, user training, bug reporting, and issue resolution for internal software applications.

Gather business requirements for new system implementations, system upgrades, and rollout training.

2. Infrastructure, Hardware & Network Support

Maintain and support office terminals, IT hardware, CCTV surveillance, and internal office networks.

Regularly inspect and monitor the health, performance, and security of business system servers in the company’s data center.

Manage and troubleshoot video conferencing equipment and internal telecommunication devices.

3. Operations & User Support

Provide fast-response, daily IT troubleshooting and technical support across all departments.

Maintain comprehensive IT documentation, inventory records, and system operation logs.

Support ad-hoc projects and tasks assigned by superiors to ensure operational continuity.

JOB REQUIREMENTS

Education: Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Information Technology, Computer Science, or equivalent.

Experience: Minimum 3 years of hands-on IT experience within a manufacturing environment is required.

Technical & Analytical Skills: Resourceful, proactive, and technically sound with strong problem-solving capabilities.

Work Ethic: Strong time management skills, highly independent, and able to prioritize tasks under tight deadlines with minimal supervision.

Flexibility: Willingness to work overtime (OT) when necessary for system updates, maintenance, or critical troubleshooting.